Question about OKI C5200n Laser Printer

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Okidata 5100C error code 490:MP tray empty

Our oki printer won't print anything! It's giving us a message to load the tray and press the online switch. The tray has plenty of paper and when we close it and press the online button, it warms up like it's going to print and then we get the same message again. Any ideas?
Thanks!

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  • dcdcdirector May 28, 2008

    nothing is jammed or loose - we removed all toner and looked at the entire paper path.

    still getting same error. the printer sounds funny, too.

  • dcdcdirector May 28, 2008

    why would re-installing the drivers help?

  • dcdcdirector May 28, 2008

    no paper jams. no wheels are loose or jammed.

  • Ulrich Supplieth Jul 12, 2013

    Fehlercode 490: MP TRAY EMPTY

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But there is no paper jam at all, what can I do ?

Posted on Aug 25, 2014

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Remove toner from your printer see any paper or wheels are jammed or loose...

Posted on May 28, 2008

  • There is no driver problem please check it problem with paper jam or wheels jam or come out....

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Hello,
in my point of view, a pice of paper is stuck in tray loading area. please take out tray and see the paper travel rout.

Posted on May 28, 2008

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1 Answer

I have a Oki C5500 and I have paper loaded in the printer but it is saying Load letter paper and press online button. But it still does not work.


unless you do alot of prinring Try seting your computer to pull from MP tray. Also check to see if tray is fully inserted in printer to hit paper triger. Sometimes I insert the trat quick and hard and that may solve the problem.

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My OKI C5500 will only print from the MP tray, and will not take paper from the bottom paper tray, even though there is plenty of paper in the bottom tray. Its giving me a 490 Error message, but I do NOT...


490 error means -

LOAD mmm AND PRESS ONLINE SWITCH 490: MP TRAY EMPTY

Print job from MP Tray has been received and the MP Tray is empty.

Load the requested media (mmm) in the MP Tray and press ON-LINE.

Check your print driver settings and see if your defualt try is set for the MP Tray. Also see if the page setup for the print job is set for MP tray.

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