Our oki printer won't print anything! It's giving us a message to load the tray and press the online switch. The tray has plenty of paper and when we close it and press the online button, it warms up like it's going to print and then we get the same message again. Any ideas?
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That is not an error message. it is telling you to load the Manual Paper feeder. Put some papaer in it and it will print. check youyr set up to make sure that you are printing to the trays not the manual feeder
The MP tray referred to is the Multi Purpose tray and is located at the front of the printer. To access it, you need to find the 2 indentations at the side of the front feed assembly and pull them towards you. this then gives access to the MP tray. Don't forget to press the blue button after loading the paper. Your user guide/manual will give clear instructions and pictures. It may also be called manual feed tray. Once loaded with the correct paper press the online button and printing will start.