Question about Canon IMAGERUNNER 6570 Copier
Canon Imagerunner 6570. When making multi-page copies with the "collate and staple" option turned on, the machine invariably jams immediately after producing its 13th copy. I can make 12 copies in a row without any problem, but after #13, it jams. Any advice? My guess is that it has something to do with the way the staples are stored inside the machine...
There is someting I would like you do for me, I will tell you how to enter service mode and retrieve a jam code, give me that jam code, I will look it up and tell you what it refers to and what it could be.
1) Start service mode. (Press the '*' (additional functions)key, '2' and '8' at the same time, and the * key once again.)
Press the copier tab > then down the left side select jam
You will see Date, Time 1, Time 2, L, Code, P, CNTR and Size.
Write down the last 5 jam codes, eg. 0201 or 0112, OF12, 0014 whet ever the combination, if you can take down the date, two times, cntr and size, would be helpful also.
Do not go changing other settings in service mode as you can seriously affect your copier and you will end up calling a tech anyway.
Please get back to me with the codes.
Posted on Jun 09, 2008
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