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it is a error occured due to the attack of virus or by external shock
so pls change the software from nokia care
dont use the viruse affected memory cards & don't recive viruse affected datas from other phone
flat mean what. does it mean that ur screen became white evertime or it remains black . if u are talking about white screen then
its the strip problem.. the strip, that connect the display section to the other circuitry... this kind of problem mostly comes in flip or slide phone as u have.. go to a repairshop. they will see if it is repairable or if not then they will change it.. sometimes it damages from one side that can be repaired.
2. if u mean that ur screen remains black most of the time and as u said the battery voltage then u have to try by changing the battery.. if u have tried it already then its the internal hardware fault.
hope it will work. so dont forget to rate regards,
try and format your cell....its a simple procedure just turn off your cell and then press 3 * and the call button together and then holdin these three in place turn on ur cell n do keep them pressed till u dont see a screen sayin formating or ur phone doesnt start. the problem with this is u vl liise all ur information on the phone memory... if even this not work then get it checked may ur screen needs to be changed