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Hi I need some help on using my scanner (C4480). Where do I find the Solution Center?

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Hi Ralph, there's loads of information with regards to "how to" guides, manuals and utility downloads at the support and drivers HP website specifically for your model. I would imagine that the solution centre you mention is included in the HP Photosmart Full Feature application which is available to download FOC from the afore mentioned site.

Posted on Oct 06, 2010

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Pls help with scanning a document then emailing it. When I place the paper on the scanner, press scan to pc, it scans then displays the message "Scan error. Try scan from computer or see...


you can scan from the computer using hp solution center.look for it's icon on the desktop or on the laptop.double-click on that and it will give you scan options.you scan photos or documents using that program.

if you installed the software cd that came with the printer then you should be able to use solution center

May 26, 2011 | HP PhotoSmart C4480 All-in-One Printer ...

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I am installing an HP Photosmart C4480 printer-scanner and copier but at 96% installation it said fatal error and stop and the icons are place in the desk butthe scanner is not working


Hi carolangt,

Based on your situation. I suggest trying the following steps:

1. Download the updated driver of HP Photosmart C4480. You may visit link below for the driver.

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=3655559&lang=en&cc=us&taskId=135&prodTypeId=18972&prodSeriesId=3655558

2. Select your operating system

3. click on HP Photosmart Full Feature Software and Drivers

4. after downloading install the driver then restart your computer.

Hope it helps.

Please rate this solution if found useful.

Best regards,

Reyjoshua07

Jan 17, 2011 | Computers & Internet

2 Answers

My HP C4480 scanner only returns a black image (on


Did you repaired old drivers? if so first uninstall your products drivers and also its folders from program files, then uninstall "wrong update" and reinstall scanner. sometimes built in scanning modules comes wrong but everything works with original scanning software, use different software to scan and some of them may work perfectlly.

Feb 20, 2010 | HP PhotoSmart C4480 All-in-One Printer ...

1 Answer

How to install hp photosmart c4480 scanner


The software should have been on the CD that came with the scanner. Typically, you need to install the driver from the CD first before connecting the scanner. If you don't have the CD, you can get the drivers from the HP website. If you inadvertently attached the scanner before installing the drivers, detach the scanner, uninstall any drivers related to this device, reboot, reinstall drivers, and attach scanner.

Apr 25, 2009 | HP PhotoSmart C4480 All-in-One Printer ...

2 Answers

Scan error with HP Photosmart C4480


Please try "Scanners and Cameras" which comes with Windows to see if you can scan images successfully from your scanner.

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Feb 24, 2009 | HP PhotoSmart C4480 All-in-One Printer ...

2 Answers

C4480 cannot scan to pc


I can not scan from my printer to my pc. I have a hp c4480. everything works on it. bill

Jan 04, 2009 | HP PhotoSmart C4480 All-in-One Printer ...

2 Answers

No HP Devices have been detected. Solutions Center will now close.


It may happen if you are using HP Scanjet 5590 scnaner on windows XP. I suggest you to completely uninstlal the scanner software and then install the version 9.0 from the below link. It is the updated version for Vista but work on XP system..

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15179&prodSeriesId=377689&prodNameId=377691&swEnvOID=2093&swLang=8&mode=2&taskId=135&swItem=sj-49436-1

Also, please connect the scanner only when it prompts to do so.
Hope it will work and 5590 scanner works with XP.

Aug 13, 2008 | HP Scanjet 5590 Flatbed Scanner

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