Question about Garmin iQue 3600 GPS Receiver
Hello. My name is Abdul. I have 2 satellites. I am receiving signal for one of my satellite, therefore it is working fine (Nimiq 1). However, I am not getting any signal, for a few months for my other satellite (Echo Star 3). I just bought a new LNB switch, but that did not fix the problem. I also moved the satellite, but that also did not work. Can you please email me at email@example.com, to tell me what can I do to fix this problem, Also can you please email me and tell me. how to put my satellite back in the proper direction, if it is misplaced now? Thank You for you help.
Satellite tv cannot work thru regular splitters so make sure if u are using one it is a good one . Check all your connector to make sure there is no little wire touching the coper one , then try moving your dish while someone is checking the signal intensity in front of the tv . If u do all of this , im sure ur gonna get it working in no time
Posted on Feb 25, 2009
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Posted on Jan 02, 2017
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Hello, this is Matthew Gonzales with DISH Network customer service. If you are not getting satellite signal, the problem can several different things, but here are a few things you can try. First, try a hard reset. To do a hard reset, you unplug the receiver from its power outlet, wait 15 seconds then plug it back in. The next step would be double checking you satellite cable. On the back of the receiver there should be a cable connected where it says "Satellite in", make sure this cable is secured from the receiver to the wall. After you do these steps, try running a check switch test (menu-6-1-1-check switch-test). If you are still not receiving satellite signal, a technician will be needed at the home to fix the issue. If this has not been resolved, please feel free to email me at firstname.lastname@example.org.
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