Question about Combi Cosmo DX Stroller

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Wheels for a "combi" stroller

I would like to replace all wheels on the stroller i bought 6 months ago

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  • Anonymous May 29, 2008

    Me too. I have the Combi City Savvy NightRider and the wheels are shot after only 8-months of use! I cannot find replacements on the web. I thought that they offered replacements. If you find them, please let me know where to order some.

  • Anonymous Jul 11, 2008

    I had the same problem with the Combi Stroller. Called custome service. They covered the cost of the wheels, I paid 8 bucks for shipping, and 8 weeks later I am still waiting...great customer service.

  • Anonymous Sep 29, 2008

    my right front wheel is bent so bad i can barely steer it..

    i'll try calling to see if they'll send me a replacement as well, this stroller is brand new!

  • Anonymous Feb 19, 2009

    Same problem with the wheels. I bought it for a vacation so it was brand new and within 3 days of using it on vacation, the two front wheels were bent and the thing kept getting stuck when we tried to steer it. I will try calling customer service to get replacements.

  • Anonymous May 12, 2009

    I also have the Same problem.. Thansk for the advice. I am calling Combi ASAP.

  • Anonymous May 25, 2009

    Bought stroller a bit over a year and wheels are broken. The stroller can keep going, only the wheels are bad.  Combi could make a lot of money selling replacement front wheels; a lot have the same problem and it will start to show through reviews. I love the Combi but if I don't find the wheels I will buy a Peg Perego or similar, since I know it will last longer than 1 year.

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Take a look on amazon for them, click here: Amazon com baby stroller wheels parts. I hope this was helpful. Cheers

Posted on Dec 24, 2014

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I just called 1800-99-COMBI to replace a set of wheels and they are mailing them to my home for free! Yes, you will need the model, lot # and date of manufacture date from the sticker on the leg of the stroller. Good luck!

Posted on Aug 05, 2008

  • mayraisabel Apr 02, 2012

    Hi what did you say tks get them for free
    ?

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I had the same problem.

How do I purchase replacement parts for my Combi product?
Replacement parts for our products are available only through Combi. Call the Customer Relations Department at 1‐800‐992‐6624.You will need to have your model number and serial number or manufacture date available.

From the Combi Website. Good Luck!

Posted on Jul 08, 2008

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I called combi direct and they asked me if I wanted to file a warranty claim, I said yes, they told me to email pictures, you can see them at http://www.pmcmusic.com/combi.htm
They forwarded them to the "Decision making team" and stated they would replace all three wheels, We have a double side by side, all I had to pay for was $8.00, MA, and they where here within the week. Very Happy with the service.

Posted on Apr 26, 2009

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I had to call the customer service department at Combi, 1-800-992-6624 in place an order for replacement wheels for my Combi stroller. Hopefully, I will receive the new wheels in 2 days before we go on our next vacation. Per customer service, there are no websites on the web that sell the replacement wheels. Hope this helps!
Mollymemphis

Posted on Feb 16, 2009

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I did the same. I have all 3 wheels go out on me. I called gave them the model number and serial number as well as the manufacture date. They are going to send them to me but at my expense. $8 for shipping $30 for the wheels. We didn't do any thing to make the wheels bend on us. We only had a 3 month old and a 6 month old in the stroller. I have to say it's all on the wording when you talk to Customer Relations Department. Be cafefull in what you say. They take all your info name, address and so on. You wont be able call back without them knowing who you are. Good luck.

Posted on Nov 12, 2008

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I just called Combi customer service. My stroller was 3 years old, but had the same problem. The wheels pretty much folded over when I turned the stroller. I got 3 replacements wheels (the full double wheel mechanism). They charged me 7.50 each plus shipping so the total was $30.50. They said it would come by FedEx ground within 7-10 days. Bummed that I had to pay, but understand since the stroller was 3 years old.

Posted on May 24, 2010

  • bahinson Jun 07, 2010

    Well, I replied earlier that I called for new wheels for a 3 year old Twinsport. Paid and got new wheels in 10 days by USPS but they were about 1.5 inches smaller than what they were replacing. Called again and they are sending another set, free of charge. They were nice and I'm glad I don't have to deal with the hassle of mailing them back!

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Just called and asked for Customer Service. The back wheels on my COMBI EX 2009 stroller are bent. They are sending two new sets of wheels for the back for free and I paid the shipping $8. Should be here in a week or so. Great customer service!!!

Posted on Jan 04, 2010

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Picked up one of these strollers at a yard sale for $5 because a wheel was bent . Took the wheel apart and straightend out the rod . Now it works perfect! Tools required screwdriver to pop off cap , plyers to pull cotter pin and hammer to straighten rod . Total time 10 minutes !

Posted on Jun 02, 2012

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