Question about Jenn-Air JCD2389G Side by Side Refrigerator

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Refrigerator is not cooling

My frig is only 3 years old and seems to not be cooling. Everything defrosted in the bottom freezer and it's not real cool on the top. I vacuumed down below to get any fuzz balls out of the area that might be clogging the ventilation. Any other ideas to try before I call a maintenance man?

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Good idea to call a service tech. If it is a compressor problem it should be covered by warranty. If there is frost on the back wall of the freezer section you have a defrost problem. This would not be covered by warranty. If you have a compressor problem it usually is indicated by a hum and then a click from the back of the refrigerator near the bottom.

Posted on May 31, 2008

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