Question about Sony Playstation 3 (PS3) Console

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Headset wont pair with new ps3

Have a gioteck ex-01 headset,my old ps3 broke so be4 i sent it away i removed my headset from it,now i was sent back a brand new ps3 and my headset wont pair with my new console,i turn it on and the led stays solid blue as if its paired and turned on instead of flashing blue/green as it does while the ps3 finds it..i sometimes get an engaged tone.any solutions????????this headset cost me 60 euro so dont want to buy a new one,emailed gioteck support but got no response.

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  • dragonmyasss May 14, 2009

    My new USB headset won't connect and no software came with it. It's a gigaware modle 43-122 any help out there?

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Is this bluetooth
if it is blue tooth you have to hold blue tooth power on while the pairing mode is searching for headset
if its a cabled headset threw usb you gotta put in your disk for say example= logitech since these are common
the playstation has memmory card that stores the settings but requires you at least set up usb head set parameters either to ps3 or your memmory cards properties
your headset is fine you just require a new hardware setting with the disk that came with your head set

Posted on May 28, 2008

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sometimes it is easier just to watch a video!

Here ya go. please remember to leave me a positive rating and a testimonial really helps!!

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1. CompatibilityThe PS3 supports only one headset at a time. Multiple players on the same console will have to share.
Bluetooth:
  • The PS3 uses Bluetooth version 2.0, and is compatible with all earlier versions (1.0, 1.1, 1.2). 2009 may see version 2.1 Bluetooth headsets hit the market, so you will have to try it for yourself on PS3.
  • All brands of Bluetooth headset should work with the PS3.
USB:
USB (wired) Headsets can also be used with the PS3.
  • Any of the PS2 compatible USB headsets should work with PS3 games.
  • USB headsets are required for PS2 software used on the PS3.
Not Compatible with Bluetooth Stereo Headphones:
  • The Bluetooth audio signal for PS3 only carries voice chat. The game sounds and music are played through your TV or stereo receiver only.
  • If you want to listen to the gameplay with headphones then they will have to be compatible with your TV or stereo receiver.

2. Setup
A Bluetooth headset has to be registered, or "paired", with your PS3 before it can be used.
  • Make sure your Bluetooth headset is fully charged before you begin.
  • Check your headset instructions for entering "pairing mode". Activate your headsets' "pairing mode" so it can be recognized by the PS3.
  • On the Cross Media Bar (or XMB) of the PS3 go to the "Settings" tab, then down into "Accessory Settings", then down into "Manage Bluetooth Devices".
  • With your headset in pairing mode, follow the onscreen instructions and let the PS3 scan for your headset. When your headset is found, follow the prompts and enter a pass key (if necessary- the default is usually 0000 for all brands). The pairing should now be complete.
If you're using a USB (wired) headset, just plug it into one of the ports on the front of the PS3 (the system should auto-detect the USB headset).

Mic Test and Volume Setting
After pairing a Bluetooth headset, or after plugging in a USB (wired) headset, return to the XMB. Go to "Accessory Settings" and choose "Audio Device Settings". You can test your headset here.
  • Your headset should appear as the audio input/output device. If not, just use the D-pad to highlight the Input line, then scroll until you see yours. Any microphone you have used with your PS3 will be listed, but only the current one will be available to select.
  • Set the "Microphone Level" to 3. You can change the level any time if needed.
  • Speak into the headset, and the level bar at the top of the screen should move at the sound of your voice.
You can also view a list of Bluetooth accessories you have registered in the "Manage Bluetooth Devices" tab under "Settings".
If your mic doesn't appear there then try pairing it again.

There are more ways to configure the audio input and output that can be useful:
  • Set the input to (your mic) and leave the output on (default)- one person can chat with the other players, and the replys will play over your TV speakers rather than into your mic. Great when sharing one console because everyone can hear the team talk.
  • Set the input and output to (default)- you will hear the game sound and voice chat through your TV speakers but won't be able to talk back. Great if you don't have a headset, or if you want the room to hear the team chat.
  • Set the output to (default) to use stereo headphones with your TV or receiver. Then set the input to (your mic) and you can chat while wearing stereo headphones. Keeping the mic close to your face could be a problem since both ears are already taken! You could try a USB desktop mic and see if that works.




3. Troubleshooting

General:
If you are having trouble with a headset after it is paired with the PS3, there are a few things to check first:
  • Make sure your headset battery is charged and working. Be aware that some brands/models will need to be paired again after each recharge. It's not a problem, it's just the way those models work.
  • Make sure your controller is charged. Lots of strange things happen when the controllers don't have enough power, like dropouts and headset interference.
  • The headset should be set as the input/output device from the XMB.
  • For Bluetooth users, make sure there are no other Bluetooth devices in use near your PS3. Also try to eliminate any other radio frequency interference if possible.
  • For USB users, make sure the connection is secure and there are no wire breaks.
  • Update your console to the current available firmware.


Pairing Problems:
  • If the PS3 cannot locate your headset, make sure that your headset is in pairing mode before you start scanning. The headset instructions will tell you how to set yours to pairing mode.
  • If your headset is missing from the device menu after you re-start your PS3, you will have to pair again. Many headsets will only "remember" one device at a time, so you may have to register again after using your headset with a phone.
  • If your headset appears on the Audio Device menu but is "grayed out" or not selectable, it is not connected. Make sure the headset is charged, and that it is on in standby. I should connect automatically when the Audio Device menu is selected. Tap the call button on the headset if it does not connect, or click on the Connect Bluetooth tab on screen.
  • Make sure no other Bluetooth devices are in use nearby.

Voice Chat Drops:
  • Most in-game voice chat drops are simply network lag. Usually they go away after a short time, so be patient. In extreme cases you may have to leave a game and return to reset the chat function.
  • If you use wireless internet, a low signal strength to your modem/router can make voice chat malfunction. Make sure your wireless signal is as strong as possible to your access point.
  • Sometimes a headset will quit after changing discs to another game. Go to accessories and select your headset again.
  • Make sure no other Bluetooth devices are in use nearby.



4. Playstation 3 Links and Customer Support:



Apr 08, 2010 | Sony Playstation 3 (PS3) Console

2 Answers

Ex-01 ps3 bluetooth headset


hi it the option when setting it up, go to thee settings screen for bluetooth equipment and change the output to headset.

Jun 21, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

On line chat for COD 4


if it comes through the tv that means your headset is fried or almost. get a different one and maybe it will work if not call sony

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You have to do 2 things in order to use a bluetooth headset on your ps3. First you have to pair it with the ps3. To do this you go to your setting and register the bluetooth device. Make sure your bluetooth device is in pairing mode when you do this. On most headsets you can simply hold down the button until the light comes on a solid color. once it is in pairing mode you will have to scan for new devices. Once this is done you should see the headset on the list. Choose it and enter your pairing code. If you have not set one it will most likely be 0000. Once it is it paired you will have to change your audio output and input. Go to audio device settings and change the input and output device to your headset name. Enjoy!

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