Question about HP LaserJet 5100tn Printer

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13.1 paper jam from tray 3 A3 print out - HP LaserJet 5100tn Printer

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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Cops
  • 64 Answers

SOURCE: Printing from different trays

this can normaly be solved by going into the printer preferences and then setting the trays manualy in the software. otherwise the printer will automaticaly select the main tray first then move onto the mp tray. sorry if it sounds a bit vague but these options change from printer to printer and have not seen a k850 for a while Hope thyis helps Cops Pete@wedotoners.com

Posted on Oct 08, 2007

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SOURCE: Canon iR5000 Tray 3 problem

look behind the tray and see if there is paper stuck behind the tray. Good luck

Posted on Dec 23, 2007

  • 105 Answers

SOURCE: paper jam

There is a sensor in the back that lets the printer know the paper has exited the fuser. It is probably broken off if paper is getting stuck back there.

Also check for paper remnants that are jammed. This may require removal of the fuser.

Posted on Mar 28, 2008

  • 62 Answers

SOURCE: 13 Paper Jam - but there is no paper inside!

I have a long solution (possibly) to your issue:

Error 13 Paper Jam

  • Paper jams can occur in 3 places: Entry, registration and exit.
  • If the paper isn't picking up out of the paper tray, visually inspect the pickup roller. If it looks shiny, replace it. You should also replace the separation pad as they work together. On the 4L/4P/5P/6P the pickup roller has a plastic shaft that breaks. You'll have to replace the whole pickup assembly. This requires major disassembly of the printer. Check our printer repair kits for your model printer. If you don't see it listed, email us.
  • If you have an HP 4/4+/5 with an optional 500 sheet feeder that's jamming, check the balance knob adjustment. Center it with a full **** of paper for proper operation.
  • If the paper is jamming at registration or anywhere between pickup and exit it could be a number of things. Check the paper path for torn bits of paper or label residue. On the II/III series, remove the metal registration guide plate (2 screws) and check underneath it. If the pickup rollers are moderately worn, the paper will stop just short of the registration roller. On the 4L/4P/5P/6P remove the screw holding the oblique roller assembly (Inside front of printer) and pull out and inspect the assembly and the area under it. On the HP 4/4+/5 pivot up the metal plate and check underneath it. Check the roller assembly on the left side for torn scraps of paper (a flashlight or torch is necessary).
  • Make sure paper cassettes are firmly seated, corner tabs aren't bent. Some trays have lifting springs that could pop out if tray has been dropped.
  • On HP IIP/IIP+/IIIP printers if the paper scrunches up at the toner cartridge you'll need our Inside Accordion Jam Repair Kit.
  • Check your software settings in the program you are attempting to print from. Do you have the correct paper size specified? If you have a different paper size than what is in the tray, you'll get a paper jam.
  • Exit jams are frequently caused by exit sensors. These sensors are typically mounted on the fuser assembly or adjacent to it. They are plastic arms that block and unblock an optical sensor. The arms can get stuck or knocked out of place when clearing paper jams. The optical sensors can also get dirt blocking the photo cell. Clean the sensor and check for free movement and proper installation of the sensor arms.
  • On HP II/III series exit jams are mostly caused by worn gears. The best way to troubleshoot this is to defeat the door interlock (see door interlock photo on troubleshooting page). Press down on the arm on the top right of the fuser. Initiate a test page. While holding down the arm, press one of the metal cartridge detect switches just below the door interlock. Watch the movement of the gears. You will get a 51 error because the door is open. Recycle power to get rid of error. There is an arm gear on the lower right of the fuser that can shed teeth. There is also a 14 tooth gear below the large gear on top of the fuser. You can also manually rotate the large gear and check for binding or crunching. If that happens, then replace the 14 tooth gear. On the door, there are some delivery coupler gears that mate with the fuser and drive the exit roller. Check the gears for excessive wear. Replace if necessary. If the paper gets almost all the way out and jams, replace the exit roller or the exit roller assembly. If the error occurs after fuser replacement, check and see if the connector on the left of the fuser is properly mated with the one in the printer.
  • On HP IIP/IIP+/IIIP printers if the paper has accordion folds on the bottom and jams on exit, order our Top Output Accordion Jam Repair Kit.
  • On HP 4/4+/5 printers the most common cause of exit jams is the exit assembly. Order our 4/4+/5 Exit Jam Repair Kit. Exit jams in the fuser can be caused by a broken fuser drive gear or a broken gear on the fuser. Remove the fuser and check the gear inside the printer for broken teeth. Manually turn the gears on the fuser and check for smooth operation. Check the paper exit sensor arm for proper mounting and free movement.
  • Check to make sure the rear door is closed on the printer. Open doors can cause 13 paper jam indications.
  • On the 5L/6L check the registration sensor arm below the pickup roller. Also check the exit sensor arm (bottom center of the fuser). These arms frequently get stuck or dislodged clearing paper jams. On these printers, if you are experiencing frequent paper jams, order our 5L/6L Multi-Sheet/No Feed Repair Kit
All this comes from:

http://www.fixyourownprinter.com/reference/errorcodes/hp

Good luck with it, I love the HP LaserJet 4 series of printers. I used to warm my coffee on the top of the fuser when I was doing large print jobs :-)

If this information helps, please give me a rating, thanks!

OpenSource13

Posted on Apr 07, 2009

  • 1 Answer

SOURCE: I have problem printing A3 size paper in HP DJ1280

dear use hp 1220c driver instead of 1280
the problem will be sorted-out

Posted on May 05, 2009

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I can't get my toshiba estudio 162 copier to print 8.5 by 14 inch copies. how can i change the length?


Drawer feeding:
A3, A4, A4-R, B4, B5, B5-R, LD, LG, LT, LT-R,
FOLIO, COMPUTER, 13"LG, 8.5" x 8.5", 8K, 16K, 16K-R

Bypass feeding:
A3 to A5-R, LD to ST-R, FOLIO, COM-PUTER, 13"LG, 8.5" x 8.5", 8K, 16K, 16K-R

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Trying to print A3 full colour on my bizhub c250.2out of 3 times paper crashes at the oven and get the massage: misfeed detected, i remove the jam paper. but i would like to know what can cause this...


Fusing unit life is over or it can be the paper size problem.if you are using manual by pass tray for A3 printing then make sure machine is detecting A3 in manual by pass tray.if its OK then problem is in fusing unit.

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A3 paper jams up as it exists the fusser unit. This usually only happens after printing off three sheets. A4 paper works fine. Paper weight is 80 grams on A3 and A4 and the fusser is set to normal...


chances are the pickup rollers are worn and in need of replacement,these are located just above the tray inside the printer and are both easy to remove and widely available

May 18, 2011 | Office Equipment & Supplies

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Error e03, but there is no jammed paper


E, 0, 3
Paper Output Tray is closed / Paper jam


Summary
If the Paper Output Tray is closed, open it. The machine resumes printing.


If opening the Paper Output Tray does not resolve the problem, or if the tray was open to begin with, the paper may be jammed. Remove the jammed paper, reload paper properly in the printer, then press the Black or Color button.
E, 0, 3
Paper Output Tray is closed / Paper jam


Summary
If the Paper Output Tray is closed, open it. The machine resumes printing.


If opening the Paper Output Tray does not resolve the problem, or if the tray was open to begin with, the paper may be jammed. Remove the jammed paper, reload paper properly in the printer, then press the Black or Color button.
E, 0, 3
Paper Output Tray is closed / Paper jam


Summary
If the Paper Output Tray is closed, open it. The machine resumes printing.


If opening the Paper Output Tray does not resolve the problem, or if the tray was open to begin with, the paper may be jammed. Remove the jammed paper, reload paper properly in the printer, then press the Black or Color button.

Techbelkin

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1 Answer

E-Studio 3511 will not print a3


check to make sure on the display panel the paper tray is showing A3 PAPER SIZE>> the paper size indication should match up to what is in the trays if not the machine will be asking for A3. Also try putting in another tray to see if there is a fault with the paper tray .. if it works with other paper sizes it may just be the size hasnt been set properly for that tray.. Hope this helps A

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1 Answer

Flashing light


Here is what HP has on the subject of the triangle light flashing:
c00028322.gif 1 - Attention Light 2 - Ready Light 3 - Go Light Figure 2: Printer light key c00028323.gif 1 - Symbol for light off 2 - Symbol for light on 3 - Symbol for light blinking
c00028328.gif Door open, media out, no print cartridge, or media jam

The printer is in an error state that requires operator intervention or help. Check the following:
  • The print cartridge door is completely closed.
  • Media is loaded.
  • The print cartridge is correctly installed in the printer.
  • There is no media jam.

Figure 8: Paper jam c00028328.gif 13.JJ.NT JAM IN TRAY 1

13.JJ.NT JAM IN TRAY X

The Attention LED is blinking. Check paper loading then open and close top cover.

When there is a jam in tray 1, verify the paper is loaded correctly, open and close the top cover. Pressing GO is ignored.

When there is a jam in tray X, verify the paper is loaded correctly, open and close the top cover. Pressing GO is ignored. These are the error explanations for just the flashing triangle light, there are many more, but none for just the flashing triangle.

If the light pattern is different let me know (other lights on as well)
-Hope this helps.

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LJ3700 page tops half- way through fuser. Bob


13.01.00 (HP 3500) 13.20.00 (HP 3700) Description A media delay jam has occurred in the registration area. Action Check for media stopped or jammed in the area of Tray 1 pick-up, Tray 2 pick-up/feed, and Tray 3 pick-up area (if Tray 3 is installed). Remove any media and continue printing. 13.02.00 (HP 3500) 13.20.00 (HP 3700) Description A media delay jam has occurred in the registration area. Action Check for media stopped or jammed in the area of Tray 1 pick-up, Tray 2 pick-up/feed, and Tray 3 pick-up area (if Tray 3 is installed). Remove any media and continue printing. these are areas that you mentioned and fixes to them http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00047478#A3 this is the link to all error codes for your printer you might want to print these out and keep safe

May 07, 2008 | HP Color LaserJet 3500 Printer

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