Question about HP Officejet J5780 All-In-One InkJet Printer

1 Answer

How To Get HP Officejet J5780 All-in-One Sacnning

No Scan Options.Refer to Device Documentation to Troubleshoot

Posted by on

  • Lori Lee Jun 13, 2008

    When I try to scan it the screen reads "NO SCAN OPTIONS REFER TO DEVICE DOCUMENTATION". I don't have the documentation any longer. Now what??



1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert who has written 3 tips or uploaded 2 video tips.


    An expert whose answer got voted for 20 times.

  • Expert
  • 93 Answers

Perform the steps given in the below webpage.

If you are not able to find the digital imaging monitor, then search for the file hpqtra08.exe and run.

Posted on Jun 05, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

When I click the Scan To button I get an error message that reads: " No Scan Options: Refer to device documentation to troubeshoot." I am using an HP Officejet J57789 All-in-One

Its hardware failure in scanning section,not only scan even copy & sent fax also effected...needs professional to rectify the are tec guy we can suggest you

Sep 06, 2011 | HP Officejet J5780 All-In-One InkJet...

1 Answer

When go to the scan to button it says no scan options officejet 6210

" no scan options refer to device documentation for trouble shooting"
you need to open up either solution center or hp director, go to settings, scan settings, then scan to set up and look for the option front panel destination a window should open to reveal scan short cuts and one titled front panel list. you need to select the shortcuts click add and once satisfied click on "update device".

Mar 27, 2010 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

When I try to scan it says no scan options. Refer

try installing this with your anti virus disabled scanner drivers have a way of not getting installed because of anti virus programs it helped with mine

Nov 01, 2009 | HP Officejet 5610 All-In-One InkJet...

2 Answers

My HP J5780 will not scan.

you document was place in a different direction, try to place the document in the right place and scan again.
hope this helps

Aug 06, 2009 | HP Officejet J5780 All-In-One InkJet...

1 Answer

HP J5780 - Using scanner with print server

no, print server is just that, print server is only good for printing. I don't know if there are a device you can use for all-in -one office machine. I am looking for one myself.

May 29, 2009 | HP Officejet J5780 All-In-One InkJet...

1 Answer

Scanner won't work

The all in one solution software you used in XP doesn't work fully with Vista.

But you can still scan and copy by using Windows Photo Gallery.

1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (ie HP J5780) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.

Hope that helps.

Chris (ziraffa)

Jan 09, 2009 | HP Officejet J5780 All-In-One InkJet...

Not finding what you are looking for?
HP Officejet J5780 All-In-One InkJet Printer Logo

231 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

102366 Answers

Ben Johnson

Level 3 Expert

685 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides