Question about HP Officejet J5780 All-In-One InkJet Printer

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How To Get HP Officejet J5780 All-in-One Sacnning

No Scan Options.Refer to Device Documentation to Troubleshoot

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  • Loreli528 Jun 13, 2008

    When I try to scan it the screen reads "NO SCAN OPTIONS REFER TO DEVICE DOCUMENTATION". I don't have the documentation any longer. Now what??

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Perform the steps given in the below webpage.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00503569&cc=us&lc=en&dlc=en&product=3301296

If you are not able to find the digital imaging monitor, then search for the file hpqtra08.exe and run.

Posted on Jun 05, 2008

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1 Answer

When I click the Scan To button I get an error message that reads: " No Scan Options: Refer to device documentation to troubeshoot." I am using an HP Officejet J57789 All-in-One


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My HP J5780 will not scan.


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hope this helps

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HP J5780 - Using scanner with print server


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1 Answer

Scanner won't work


Hi,
The all in one solution software you used in XP doesn't work fully with Vista.

But you can still scan and copy by using Windows Photo Gallery.

1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (ie HP J5780) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.

Hope that helps.

Chris (ziraffa)


Jan 09, 2009 | HP Officejet J5780 All-In-One InkJet...

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