Not getting chat session

You should be able to find it in the "My Fixya" link located near the top of the page and look for recent questions asked by you or my questions.

Hope this helps! Please rate my answer :) Thanks!

Please invite another chat assistance without accepting the last disconnected session. You can invite or seek as many assistances as you wish until your problem is fixed and until most helpful session is accepted. Good luck.

Hello Anna, I hope you remember me, we just had a Live chat session on Fixya.

I request you to please Login back to your FixYa account and on the top right corner you will see a 'My Profile' link, go there and find the chat we had.

And kindly leave some feedback after accepting the solution, as that will be useful for FixYa's future reference.

I hope you will spare some time for this. We will feel obliged.

Regards, WAQAR.

Hello Joe, I hope you remember me, we just had a Live chat session on Fixya.

I request you to please Login back to your FixYa account and on the top right corner you will see a 'My Profile' link, go there and find the chat we had.

And kindly leave some feedback after accepting the solution, as that will be useful for FixYa's future reference.

I hope you will spare some time for this. We will feel obliged.

Regards, WAQAR.

Hello Deanna Brooks, I hope you remember me, we just had a Live chat session on Fixya.

I request you to please Login back to your FixYa account and on the top right corner you will see a 'My Profile' link, go there and find the chat we had.

And kindly leave some feedback after accepting the solution, as that will be useful for FixYa's future reference.

I hope you will spare some time for this. We will feel obliged.

Regards, WAQAR.

Hello juliewalkup,

I took your chat session, but it seems that the session ended unexpectedly. Please rate my solution as not accepted, as I did not get a chance to chat with you.
My apology.
Also you can contact through e-mail; address is [email protected].

Please do not worry, you will have another chat session for help. Also you can request for a refund if you think we could not help you, send this request at the above mailing address.

Thank you.

you don't need the utility to answer premium questions or chats, under "my chat status" tick available on the my expertise page and you will get the premium questions.

Hi

have a look into your email, most of the time when a disconnect happens you receive a email that includes instructions on how to get another chat session.

If you don't have instructions and you can't seem to get a new chat session automatically by just going to www.fixya.com

I suggest you email [email protected] for help with the issue.

Hey again,

no, we don't get any notification of it, most of the time I also miss out on those.

not much we can do about it..You can look on the account statements page and see if the chat session is rejected by customer, then he has had another chat session.

I think they are working on improving the system, right now, we have to live with it.



Thanks,
Ekse

Hi,

Dilip welcome to fixya.

See there are very less chats sessions each day so you have to atay online signed in with your chat software all most all the time so that you can get one.All you have to do is just be signed in and have alot of patience for a chat to popup.