Question about Refrigerators
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Control board has gone bad....
What happens is the defrost is controlled electronically from a circuit board, when this goes bad, the freezer quits defrosting, and freezes the fans that circulate air through the fridge side of things.
To check this, unplug the entire fridge, leave the freezer open, wait for it to defrost a bit, if this causes the fridge to start cooling again when you plug it back in, then its the defrost. You should also see ice crystals on the back of the freezer just under the icemaker.
Posted on Mar 08, 2008
just had same problem
1. turn off and defrost
2. remove all panel of fridge ( inside) fan has got bloked with ice and cannot cool fridge.
Posted on Jun 15, 2008
My husband removed the covers inside the fridge which contain the lights and the cooling fan. The problem was the icing up of the cooling fan (which circulates the cold air) preventing it from rotating also the drain hole at the bottom of the fan was also iced up.
The fridge was switched off at the wall socket whilst working on it. After removing the panel containing the fan and unplugging the connection take the panel outside. A hair dryer was used to thaw out the ice. The drain hole was made slightly bigger to hopefully prevent this happening again.
When panel is screwed back in fridge make sure the black sealing tape is in position also take care not to damage cooling pipes which are attached to the evaporator unit. Defrosting a couple of times a year might prevent this happening again. It seems to be a design problem which im sure the makers will be aware of and modify future appliances. Q Will the makers repair this problem free of charge even if the warranty has expired !?
Posted on Aug 01, 2008
it sounds like the refrigerator evap is frozen up causing the compartment to get too hot. shut the unit off and let it thaw out. then take the screws out of the cover to check the stryrofoam on the back side of the cover to see if theres broken spots on it causing the air to bypass the evap causing it to freeze. Theres two screws behind the light cover and two at the very bottom of the cover and two behind the decorative plugs about 1/2 way
Posted on Dec 22, 2008
I was having the same problem but with the refrigerator side. I know your problem was with the freezer side but I hope this works in your situation too. I was also told to unplug the fridge for 20 minutes and that did not do a thing to reset the circuit board in my situation. Unplug the refrigerator first. In the back of the refrigerator at the bottom is a metal panel. Remove that panel and off to the right side of it should be a white looking plastic box. Unscrew that box from the fridge and open it up to get to the circuit board. Remove ALL harnesses from the circuit board and capacitor. After doing so plug them all back in and reassemble everything back together and plug in the fridge. This should reset the board and allow it to function correctly. This is advice I got from someone else and everything as of today is cooling down like it should. I hope this helps everyone else out. Best of luck.
Also since the evaporator was frozen solid at the bottom on the refrigerator side I had to leave the power off until it thawed and then had to soak up all the water that collected at the bottom of it.
Posted on Apr 20, 2009
Tips for a great answer:
Nov 20, 2013 | Samsung Refrigerators
Jul 21, 2012 | Electrolux Refrigerators
Mar 02, 2011 | Whirlpool Refrigerators
Sep 02, 2010 | Samsung RS267LBBP 26.1 Cu. Ft. Side by...
Jan 02, 2010 | Refrigerators
Mar 03, 2009 | Amana ASB 2623 Side by Side Refrigerator
Dec 12, 2017 | Refrigerators
328 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: