Question about Brother HL-2040 Laser Printer

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System restarts after printing a job

Doesn't matter what application it is...if I send a job to the printer...it prints...but my system restarts. Windows XP Pro, SP 2...512 MB of Ram...

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How are you sending the "Print" order ?

Try Control + P then hit enter

Posted on Jun 04, 2008

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HP C7280 wont print custom size card stock 7.25 x10.25 wont feed or paper jam, however will print when fed on the left side but no guide to keep paper straight. how to correct this issue, Ive cleaned


Your question does not provide all the information necessary to absolutely resolve the issue. By now I suspect you've already resolved the issue or given up. Perhaps someone can use this info.

Need to know: Operating System (Windows 95/98/Vista/XP/7/8), Application (Word, Paint, Firefox, etc), type of job (jpg, pdf, text, etc.)

There is no short answer possible; but, I may be able to help with a generic answer. I can't help on Apple but I suspect it's the same as Windows, (and Unix, Linux, OS2, etc.).

Provided the Printer works proper on normal 8 ½ x 11 stock (print media) then it is not a printer or Queue issue unless it is just confused. As a printer technician I have seen this resolved by rebooting the machine(s) and trying to print again. If that doesn't resolve the issue you need to know:

The application you send the print job from tells the Queue what stock (letter, legal, card, envelope etc) to expect. The Queue, a component of all versions of Windows, is created when the printer is initially installed on the computer. The Queue holds print jobs and then sends them on to the printer when the printer tells the Queue it is ready. Some applications are more robust allowing more options than others. However, printing from inside a browser is frequently sketchy. If you're printing from an application that is different from the one that created it you may face an issue of the printer not getting the correct stock information.

Very Important: First before you attempt to send the print job check the settings in the app to insure your job has the right paper stock selected. Then, as you prepare to send the job from the app to the Queue before you hit the final "Print" button, check the "Paper Source/Size/Media" boxes in the "Printer Properties" to make sure your sending the right stock information. If that doesn't fix it; try to save your project in a format readable by another application and try to print it from the other app.

Note: 1. Print jobs are served to the printer by the Queue one at a time on a FIFO (First In First Out) basis. Sometimes print jobs get hung up in the Queue. A hung print job will block all subsequent jobs until the hung job is cleared. When a print job is sent and nothing happens (no printer activity or error messages on the screen.) look in the System Tray for a printer icon. Open it up and see if there are any jobs hung. If so cancel them and start afresh. This may require a reboot.
2. Print Queues can (rarely) become corrupt and must be deleted and rebuilt.

There are still variables too numerous to mention.
You can get HP Support at
HP Photosmart C7280 All in One Printer support

Whew! I've never tried to help resolve this issue in a post. Good Luck!
25342631-ojhjuia1t4y4ymvfomrnrmax-5-0.jpg

Dec 28, 2014 | HP Photosmart C7280 All-in-One Printer

2 Answers

HP LaserJet 4100 for all applications in windows 7. When I go to print a document and click on print. The print screen exits, the print job doesn't processes, and the print queue stays empty. Noth


Ideas? Yes. I had this happen on an LJ 1000 while trying to print my tax return. I tried emptying the queue, removing power from the printer, etc, etc. What finally worked was to empty the queue (again), disconnect power from the printer, shut down the computer, plug in the printer again, restart the computer, queue up a print job again, and hit PRINT.
Hope this works for you

Apr 11, 2013 | HP LaserJet 4100 Printer

1 Answer

My ip4300 keeps printing the same page over and over again. There's nothing in the print Q, but no matter what new job I send to the printer it prints the same old page. Is there a way to reset the printer...


Have you rebooted your computer? The printer's memory is very limited -- certainly not enough to hold an entire page. Your computer feeds the printer a line at a time, so it would seem that your computer's print spooler is 'stuck' on that print job. Try shutting the computer down completely, then restarting and see if that print job clears out.

Mar 24, 2010 | Canon PIXMA iP4300 InkJet Photo Printer

1 Answer

Canon c3220: delete print job from memory


go into system monitor on the main screen and click on the print jobs recieve and clear them,
Canon Technician

Mar 05, 2009 | Canon imageRUNNER C3200 Copier

1 Answer

Printer Won't Print


Step one: Restart the computer
Click Start and click Shut Down.
Click Restart or select Restart from the menu. Click OK.
After the computer restarts, double-click the Printer icon in the system tray located at the bottom, right of the computer. The print queue opens. If no documents appear in the print queue, the issue is resolved.
If the issue continues, proceed to the next step.
Step two: Check the product cable, Disconnect the USB cable from the product and from the computer.
Wait 5 to 6 seconds. Reconnect the USB cable to the product and computer.
(NOTE: The product must be connected directly to the computer using a USB cable or a powered USB hub. If the product is connected to the computer through a non-powered USB hub, or if the type of hub is unknown, connect the product directly to the computer) after the product is connected to the computer, the product should start printing the jobs in the print queue. If the issue continues, proceed to the next step.
Step three: Determine whether the product is paused or offline, Click Start and click Printers and Faxes. The Printers and Faxes window appears. In the Printers and Faxes window, right-click the product icon and click Open. The Printers folder opens. On the menu bar, click Printer. Make sure that the Pause Printing and Use Printer Offline options are not selected. If a check mark appears next to either option, click to remove it. If the menu includes Use Printer Online, click that option.
If neither Pause Printing nor Use Printer Offline is selected, press Esc to leave the menu without making changes.
If the issue continues, proceed to the next step.
Step four: Stop the print queue, Double-click Macintosh HD, Double-click the Application/Utilities folder.
Open the Print Setup Utility folder; Double-click the appropriate product in the product list to open the print queue.
Click Start Jobs. (NOTE: If the queue was accidentally stopped, the print job will resume automatically. If the issue continues, proceed to the next step)
Step five: Delete the print jobs, Double-click Macintosh HD, Double-click the Application/Utilities folder.
Open the Print Setup Utility folder, Click a print job and click the Delete icon. Repeat the steps for all the jobs in the print queue, Click Start Jobs, Double-click the appropriate product in the product list to open the print queue.
When the print queue is empty, click Start Jobs. Try the print job again. If the issue continues, proceed to the next step.
Step six: Remove and re-add the product to the printer list, Double-click Macintosh HD, Double-click the Application/Utilities folder, Open the Print Setup Utility folder, Select the appropriate product.
Click the red X to delete the product from the computer, Disconnect the USB or Ethernet cable from the product.
Close all open windows and restart the computer, after the computer is restarted, double-click Macintosh HD.
Double-click the Application/Utilities folder, Open the Print Setup Utility folder, and Reconnect the USB or Ethernet cable to the product. If the product is not automatically added, click Add. Select the product to add and click the Add button. After a few seconds, the product appears in the printer list. Try the print job again.

Jul 18, 2008 | HP DeskJet 5150 InkJet Printer

1 Answer

HP Deskjet F380 All-in-one Won't print


Solution:-
Step one: - Restart the computer
Click Start and click Shut Down.
Click Restart or select Restart from the menu.
Click OK.
After the computer restarts, double-click the Printer icon in the system tray located at the bottom, right of the computer. The print queue opens. If no documents appear in the print queue, the issue is resolved.
If the issue continues, proceed to the next step.
Step two: - Check the product cable
Disconnect the USB cable from the product and from the computer.
Wait 5 to 6 seconds.
Reconnect the USB cable to the product and computer.
After the product is connected to the computer, the product should start printing the jobs in the print queue.
If the issue continues, proceed to the next step.
Step three: - Determine whether the product is paused or offline
Click Start and click Printers and Faxes. The Printers and Faxes window appears.
In the Printers and Faxes window, right-click the product icon and click Open . The Printers folder opens.
On the menu bar, click Printer.
Make sure that the Pause Printing and Use Printer Offline options are not selected. If a check mark appears next to either option, click to remove it.
If the menu includes Use Printer Online , click that option.
If neither Pause Printing nor Use Printer Offline is selected, press Esc to leave the menu without making changes.
If the issue continues, proceed to the next step.
Step four: - Stop the print queue
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Double-click the appropriate product in the product list to open the print queue.
Click Start Jobs.
Step five: - Delete the print jobs
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Click a print job and click the Delete icon. Repeat the steps for all the jobs in the print queue.
Click Start Jobs.
Double-click the appropriate product in the product list to open the print queue.
When the print queue is empty, click Start Jobs.
Try the print job again.
If the issue continues, proceed to the next step.
Step six: - Remove and re-add the product to the printer list
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Select the appropriate product.
Click the red X to delete the product from the computer.
Disconnect the USB or Ethernet cable from the product.
Close all open windows and restart the computer.
After the computer is restarted, double-click Macintosh HD .
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Reconnect the USB or Ethernet cable to the product.
If the product is not automatically added, click Add.
Select the product to add and click the Add button. After a few seconds, the product appears in the printer list. Try the print job again.

Jul 15, 2008 | HP DeskJet F380 All-In-One Printer

1 Answer

HP Deskjet F380 - NOT PRINTING - only scanning


Solution:-
Step one: - Restart the computer
Click Start and click Shut Down.
Click Restart or select Restart from the menu.
Click OK.
After the computer restarts, double-click the Printer icon in the system tray located at the bottom, right of the computer. The print queue opens. If no documents appear in the print queue, the issue is resolved.
If the issue continues, proceed to the next step.
Step two: - Check the product cable
Disconnect the USB cable from the product and from the computer.
Wait 5 to 6 seconds.
Reconnect the USB cable to the product and computer.
After the product is connected to the computer, the product should start printing the jobs in the print queue.
If the issue continues, proceed to the next step.
Step three: - Determine whether the product is paused or offline
Click Start and click Printers and Faxes. The Printers and Faxes window appears.
In the Printers and Faxes window, right-click the product icon and click Open . The Printers folder opens.
On the menu bar, click Printer.
Make sure that the Pause Printing and Use Printer Offline options are not selected. If a check mark appears next to either option, click to remove it.
If the menu includes Use Printer Online , click that option.
If neither Pause Printing nor Use Printer Offline is selected, press Esc to leave the menu without making changes.
If the issue continues, proceed to the next step.
Step four: - Stop the print queue
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Double-click the appropriate product in the product list to open the print queue.
Click Start Jobs.
Step five: - Delete the print jobs
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Click a print job and click the Delete icon. Repeat the steps for all the jobs in the print queue.
Click Start Jobs.
Double-click the appropriate product in the product list to open the print queue.
When the print queue is empty, click Start Jobs.
Try the print job again.
If the issue continues, proceed to the next step.
Step six: - Remove and re-add the product to the printer list
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Select the appropriate product.
Click the red X to delete the product from the computer.
Disconnect the USB or Ethernet cable from the product.
Close all open windows and restart the computer.
After the computer is restarted, double-click Macintosh HD .
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Reconnect the USB or Ethernet cable to the product.
If the product is not automatically added, click Add.
Select the product to add and click the Add button. After a few seconds, the product appears in the printer list. Try the print job again.

Jul 12, 2008 | HP DeskJet F380 All-In-One Printer

1 Answer

HP Deskjet F380


Solution:-
Step one: - Restart the computer
Click Start and click Shut Down.
Click Restart or select Restart from the menu.
Click OK.
After the computer restarts, double-click the Printer icon in the system tray located at the bottom, right of the computer. The print queue opens. If no documents appear in the print queue, the issue is resolved.
If the issue continues, proceed to the next step.
Step two: - Check the product cable
Disconnect the USB cable from the product and from the computer.
Wait 5 to 6 seconds.
Reconnect the USB cable to the product and computer.
After the product is connected to the computer, the product should start printing the jobs in the print queue.
If the issue continues, proceed to the next step.
Step three: - Determine whether the product is paused or offline
Click Start and click Printers and Faxes. The Printers and Faxes window appears.
In the Printers and Faxes window, right-click the product icon and click Open . The Printers folder opens.
On the menu bar, click Printer.
Make sure that the Pause Printing and Use Printer Offline options are not selected. If a check mark appears next to either option, click to remove it.
If the menu includes Use Printer Online , click that option.
If neither Pause Printing nor Use Printer Offline is selected, press Esc to leave the menu without making changes.
If the issue continues, proceed to the next step.
Step four: - Stop the print queue
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Double-click the appropriate product in the product list to open the print queue.
Click Start Jobs.
Step five: - Delete the print jobs
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Click a print job and click the Delete icon. Repeat the steps for all the jobs in the print queue.
Click Start Jobs.
Double-click the appropriate product in the product list to open the print queue.
When the print queue is empty, click Start Jobs.
Try the print job again.
If the issue continues, proceed to the next step.
Step six: - Remove and re-add the product to the printer list
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Select the appropriate product.
Click the red X to delete the product from the computer.
Disconnect the USB or Ethernet cable from the product.
Close all open windows and restart the computer.
After the computer is restarted, double-click Macintosh HD .
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Reconnect the USB or Ethernet cable to the product.
If the product is not automatically added, click Add.
Select the product to add and click the Add button. After a few seconds, the product appears in the printer list. Try the print job again.

Jul 12, 2008 | HP DeskJet F380 All-In-One Printer

1 Answer

I cannot print but i can scan


Solution:-
Step one: - Restart the computer
Click Start and click Shut Down.
Click Restart or select Restart from the menu.
Click OK.
After the computer restarts, double-click the Printer icon in the system tray located at the bottom, right of the computer. The print queue opens. If no documents appear in the print queue, the issue is resolved.
If the issue continues, proceed to the next step.
Step two: - Check the product cable
Disconnect the USB cable from the product and from the computer.
Wait 5 to 6 seconds.
Reconnect the USB cable to the product and computer.
After the product is connected to the computer, the product should start printing the jobs in the print queue.
If the issue continues, proceed to the next step.
Step three: - Determine whether the product is paused or offline
Click Start and click Printers and Faxes. The Printers and Faxes window appears.
In the Printers and Faxes window, right-click the product icon and click Open . The Printers folder opens.
On the menu bar, click Printer.
Make sure that the Pause Printing and Use Printer Offline options are not selected. If a check mark appears next to either option, click to remove it.
If the menu includes Use Printer Online , click that option.
If neither Pause Printing nor Use Printer Offline is selected, press Esc to leave the menu without making changes.
If the issue continues, proceed to the next step.
Step four: - Stop the print queue
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Double-click the appropriate product in the product list to open the print queue.
Click Start Jobs.
Step five: - Delete the print jobs
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Click a print job and click the Delete icon. Repeat the steps for all the jobs in the print queue.
Click Start Jobs.
Double-click the appropriate product in the product list to open the print queue.
When the print queue is empty, click Start Jobs.
Try the print job again.
If the issue continues, proceed to the next step.
Step six: - Remove and re-add the product to the printer list
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Select the appropriate product.
Click the red X to delete the product from the computer.
Disconnect the USB or Ethernet cable from the product.
Close all open windows and restart the computer.
After the computer is restarted, double-click Macintosh HD .
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Reconnect the USB or Ethernet cable to the product.
If the product is not automatically added, click Add.
Select the product to add and click the Add button. After a few seconds, the product appears in the printer list. Try the print job again.

Jul 09, 2008 | HP DeskJet F380 All-In-One Printer

1 Answer

Can not clear the print que


Follow these steps to resolve the issue. Step one: Delete the print queue Open Print Setup Utility located in the Application/Utilities folder. Double-click your printer in the printer list to open the print queue. Click the Stop Jobs icon. Click to select the document, and then click the Delete icon. Repeat the steps for all the jobs in the print queue. When the print queue is empty, click the Start Jobs icon. A message appears: No Jobs Printing . This indicates that the queue is clear. When you have cleared the queue, retry your print job. If the procedure has not resolved the issue, repeat steps 3 and 4. If the issue still persists, continue to the next step. Step two: Remove the printer from the list Open Print Setup Utility , located in the Application/Utilities folder. Click to select the Photosmart icon. Click the red X to delete the printer from your system. Close all open windows, and restart your computer. Step three: Add the printer to the list Open Print Setup Utility located in the Application/Utilities folder. Click Add . Select the printer that you want to add, and click the Add button. After a few seconds, your printer appears in the printer list, and your printer is ready to print.

Sep 13, 2007 | HP PSC 1410v All-in-One Printer

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