I know nothing of labeleers, but I understand BIOS settings and small electronics chips. So, without trashing my rating and doing something that might help,
1. Unplug and power off the labeler.
2. Remove any batteries
3. Hold down the power button for 3 minues (drain the basic settings established and the power through the batteries that's maintaining them)
4. Replace the batteries.
5. Power on the unit.7. Look for a small pin hole that only then end of an unbent paper-clip will fit into. Gently insert and press the clip
6. This should have erased the unwanted settings
If i'm wrong, be kind on the ratings because no one wanted to even give your question a try. I guess I'm just a glutton for pounishment
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