Question about Sharp AR-M350U Copier

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Client install Sharpdesk 3.1 ,scan form AR-M351U via network can't work , error code NG800000.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

007tech
  • 95 Answers

SOURCE: Sharp AR-M350/M450 scan to desktop

Hi there,

Network scanner tool (or NST) comes bundled with the Sharpdesk application. It can be loaded as a standalone but it is bundled software. If you have dealer access to Sharp's website you could download the software from there.
If this is a client of yours you should be selling them another copy of the software as it is no fault of your own that they misplaced the CD plus its extra revenue.
I would love to help you otherwise, but this is copyrighted software.

Posted on Mar 24, 2009

  • 1 Answer

SOURCE: sharp ar-m237 default username and password

admin
Sharp

Posted on Apr 04, 2008

SOURCE: Sharp AR-M450 can't scan to e-mail

You should use a USB connection from your pc

Posted on Apr 18, 2008

mickspaceNET
  • 115 Answers

SOURCE: Network Error on display

If you’re getting this on both machines, it is your network...
There a few possibilities...

1. SMTP / DNS Info. Is that correct? Your It can help with this?
go to the Nic page of the machine (IP Address in win explorer) , go to admin page, which the pass word should be sharp , look for the network settings. look at both the smtp info and the gateway and dns info.. Verify that it is correct.

2. Have you changed your Internet Service Provider?
For example, Comcast is making a habit of blocking port 25. Embarq DNS information is a mess, their mail relay is a real hassle.

3. E Mail server information changed? Does your server require authentication, is the Time out set correctly?

Posting the correct codes really help in resolving these issues
Below are a few of the codes...


CE 01 The network card is not installed or broken

CE 02 the specified mail server is server is not found.

CE 03 The specified server suspends response during Transmission of images.

Posted on Oct 23, 2008

goodgold
  • 389 Answers

SOURCE: Scanner on Sharp AR-M350u is showing NG800000 and

This mistake NG800000 offset scanning device.
1 Try reinstall a driver on local on cord USB
2 Remove glass of the scanner and check displacement scanning device, it must softly move. Smazhte nodes mask, продуйте the sensors, check join a wire. Do Not use the long cord USB gets lost the signal, appear the hindrances.
Write, help. Good luck

Posted on Sep 16, 2009

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The sharpdesk ser # is located on the documentation that came with the installation disk.

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Sharpdesk Scanner only works with certain computers?


Chances are it's the configuration of SharpDesk that's in question here. SharpDesk is designed to work with a myriad of systems as a scan interface, but older versions (pre 3.2) can be buggy, especially with Adobe Acrobat/Reader below version 7.

What you should do is go to each PC with SharpDesk installed and launch the program, then go to the pulldown menu and click on 'Tools'. Next, highlight 'Product Configuration', then choose the sub-menu item 'Network Scanner Tool'.

Once the tool launches, click on the 'Scanners' tab. In the 'Known Scanners' window make sure the IP check-marked matches that of the copier you're scanning from. Once you've highlighted that IP address, click on the 'Auto Detect' button to the right.

This will send a command to the copier to confirm communications pathways and test them. Once that's completed, click on 'Apply' and you should be able to scan to that PC.

If this doesn't work, you may need to check and verify the actual scan setup entries on the copier's webpage. Launch your normal web browser and plug in the IP of the copier in the address line. If you get a security prompt it's 'admin' (all lower case) for the login name and 'Sharp' (capital 'S', all other letters lower case) for the password.

You'll need to go to 'Destination Management', then whatever setup option you're using (i.e. e-mail, ftp, desktop, etc.) and confirm the existing entries for the scan functions are correct.

Hope this helps!

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Scanner on Sharp AR-M350u is showing NG800000 and is not sending scanned items.


This mistake NG800000 offset scanning device.
1 Try reinstall a driver on local on cord USB
2 Remove glass of the scanner and check displacement scanning device, it must softly move. Smazhte nodes mask, продуйте the sensors, check join a wire. Do Not use the long cord USB gets lost the signal, appear the hindrances.
Write, help. Good luck

Jun 22, 2009 | Sharp AR-M350U Copier

1 Answer

We own a Sharp AR-M277 copier, scanner, fax machine that we use on our network. The scanner feature worked great, however, after 500 scans it stopped working. Someone told us that it was just a trial &...


The machine was put in a demo mode for scanning. What you will need to do, is contact an authorized Sharp dealer and purchase an MX-NSX2 kit and that will enable scanning and also purchase you a copy of a program called Sharpdesk.

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1 Answer

We have a new employee. How do I change the name on "image send" to the new employee?


I am assuming you have sharpdesk or network scanner tool installed on the computer you are wanting to send a scan to.
Click on start then programs and look for sharpdesk/network scanner tool and start the NST program. Once it is open/started you should be in the "profiles" tab and there should be some profiles listed (presumably the old employees name). Put a check mark next to the ones you want to delete and click delete. this will remove them from the copiers image send. Then create a new profile (add) with the new employees name and apply the changes. Restart the copier and the employees name should show up.

Mar 25, 2009 | Sharp AR-M355N Copier

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Sharp AR-M350/M450 scan to desktop


Hi there,

Network scanner tool (or NST) comes bundled with the Sharpdesk application. It can be loaded as a standalone but it is bundled software. If you have dealer access to Sharp's website you could download the software from there.
If this is a client of yours you should be selling them another copy of the software as it is no fault of your own that they misplaced the CD plus its extra revenue.
I would love to help you otherwise, but this is copyrighted software.

Mar 23, 2009 | Sharp AR-M350U Copier

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Sharp AR-M450 can't scan to e-mail


Check your primary and secondary dns entry.Also a return admin address is required.
Regards Ed

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Network Error on display


Have you setup your smtp address on the machine? From any workstation in the same network open your web browser. Key in the IP address of the mfp copier. Goes to network setup and key-in your smtp address.

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