I've replaced a toner,shaked it,etc.,but the light still is on.On the menu I went to maintenance and tried to see the toner status,but it gives me back an answer that that function is impossible.What do I do?
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The two common things that cause this type of problem are: 1) low toner - remove the toner and shake it from side to side to distribute the toner evenly in the cartridge to test. If the print gets better then you need to get a new toner cartridge because your is almost out. 2) The transfer roller that charges the paper to allow the toner to transfer to the page is worn out and will need to be replaced. The roller is user replaceable and comes in the maintenance roller kit that you can get here: http://www.ccl-la.com/catalog/product_info.php?products_id=71 Replacing the rollers takes about 10 minutes or less.
I hope this helps you get your print going again. BuddyMc
If it is a Kyocera toner than that is the problem. The key to turn the toner is different for the Kyocera toner cart. It will fit and appear to work but won't. Also turn the unit off and unplug for 15 sec. will reset and perform boot up procedures might help.
Toner light is ON, I would assume that the light is solid and not blinking. You can press and release to clear the light sequence and continue processing the print job. With the printer turned off, remove the toner cartridge and shake it to extend its life. Check the replacement toner cartridge if it is the one suitable for your region.
If the blinking light is on Toner Low, press and release the Continue button (green button) to clear the light sequence and continue processing the print job. If the light is still blinking, the photoconductor is almost full and should be replaced.
For further assistance, please call Lexmark Technical Support.
It depends upon the number of prints you have done since Feb and the toner cartridge capacity. Some toner cartridges have 2500 page capacity others have 5000 pages or more.
If you think you have not exceeded or reached the cartridge capacity, take it out of the printer and give it a shake in a horizontal position to distribute the toner evenly across the drum and place it back in the printer. This also works when the toner is nearly empty.
Remove the toner and shake GENTLY left to right - NOT over your rug or clothes, etc.. shake it lightly from side to side over a garbage can.. what that does is settles the toner and spreads it out so the printer thinks it is not empty.. if that removes the light, keep printing, shaking, printing until you cannot remove the light.. then buy another toner.