Question about PfaFF Creative 7570
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Posted on Jan 02, 2017
Hi - What version of the File Assistant are you trying to run? The original version did not communicate and a subsequent version fixed this. It could also be a com port setting or a few other things.
If you email me your phone number, I'd be happy to call and try to walk you through some things to get it working. Takes too long to write and too many trouble-shooting steps that change from scenario to scenario to write it all here!
I worked for Pfaff for 10 years doing just these kinds of things and would be more than happy to try to help you out.
Look forward to hearing from you,
Posted on May 04, 2008
In this FAQ list (from PFAFF web) you find 100 times the same question and answer:
H402 My new computer does not have any serial COM ports, so how does it communicate with my Pfaff creative 7570?
You will need to obtain a USB Serial Adapter, which adds a serial port to your computer by plugging it into a USB port. Suitable adapters can be obtained from Belkin [http://www.belkin.com] and Keyspan [http://www.keyspan.com].
The following USB Serial Adapters are known to work with the Pfaff creative 7570:
• Belkin F5U103
• Keyspan USA-19QW
Please note that the Belkin F5U109 is listed as working with the Pfaff creative 2140/2144 (FAQ #H405), but it does not work the Pfaff creative 7570.
Posted on Jan 15, 2009
It sounds like you have it configured properly if you have the little machine and computer appearing on the display screen. I had this problem too in the beginning, file assistant doesn't use the files for the 7570 its only for some of the newer machines, use Vip customize to send the design to the machine from the file drop down menu. Hope this helps.
Posted on Mar 05, 2009
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