Question about Office Equipment & Supplies
Please uninstall and reinstall the driver.
Step 1 Disconnect the printer from the PC
Step 2 Go to the Control Panel and click on Add/Remove Programs. Highlight any Printer Software that is listed here. Select Remove.
Step 3 From the Control Panel, click on Printers & Faxes. Right click the printer in question and select Delete
Step 4 Look at the Toolbar. Select File, then Server Properties. Look in the Drivers tab. Highlight the printers drivers listed here and click on Remove for each one.
Step 5 Reboot the PC. Do NOT reconnect the printer!
Step 6 Go to the website of your printer manufacturer. Look for the drivers for your model. Download the correct software. If there are no Windows XP drivers for your printer, try looking for ones for Windows 2000. In most cases these will do almost as well.
Step 7 Run the exe file you just downloaded. It should auto-start the installation program
Step 8 The software will tell you when to connect the printer.
Step 9 Once the software is installed and the printer connected, try a test page. It should be working now.
Please feel free to rate the answer or comment if you need further assistance.
If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b
Posted on Oct 06, 2010
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Posted on Jan 02, 2017
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