Question about Saeco Incanto Classic Espresso Machine

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While turning knob to control steam nothing came out but no obstruction found suddenly a BANG then wide spread steam and alas no vapor or coffee did my stem manifold break and WHY? thanks for any help oh by the way this is a refurbished unit which made 12 or so espressos with cap milk without a hitch ; pump sounded but nothing occurred

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  • jmbehave Oct 08, 2010

    thank you; i guess the puzzling thing is why? Few have said they receive returns for such or should I buy lottery ticket because this is rare? LOL The good news is the company unhesitatingly is replacing it; how is that for rare service in the 21rst century jm

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HI
Sorry to say but you have a ruptured tube probably going to the boiler. I would call the company that sold you the machine to repair it.

Posted on Oct 06, 2010

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