Question about Creative Labs ZEN SLEEK MP3 Player
Every time I turn on my mp3 player it comes to a "recovery mode" I have taken the bottom part apart before because someone on this website said that a piece could be loose. Sometimes it works when I go to the bottom and jiggle something around and press the reset buttun. Now all of a sudden it does not work at all and goes right to the recovery mode. I have tried everything on the creative support center website. I have even tried to download new firmware, but that doesn't work because the media player and firmware update does not recognize the hardware. My computer recognizes the hardware, but that's as far as it gets. The computer recognizes it, but then nothing else does, so you can't do anything w/ it.
I tell you how to go into recovery mode, but taking apart the mp3 player may have caused ireeparable harm.
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
-Tha Mp3 Doctor
Posted on May 28, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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