Question about HP Photosmart C5180 All-In-One InkJet Printer

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I get an errorOxc 19a0035 and it says ink system has failed. I have powered off then on again and it will print one page then give me the same error message again

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

Riztech
  • 731 Answers

SOURCE: ERROR MESSAGE APPEAR AFTER PRINTER PREPARATION OCURING. THE ERROR MESSSAGE THAT APPEAR , INK SYSTEM FAILURE. INK SYSTEM HAS FAILED. UNABLE TO COPY, RCEIVE FAXES OR PRINT. REFER TO DOCUMENTATION. ERROR

Hi,

Ink System Failure is a Hardware Issue, which indicates that the Ink Delivery system failed to initialize.

I suggest you to perform the below the troubleshooting steps, if it doesnt fixes, then the printer need to be serviced or replaced.

1.Turn OFF the printer, unplug the power cable and the USB from the printer.Then Press and Hold the ON/OFF button for 1 minute and then reconnect the cables and try again.If it doesnt fixes, goto next step.

2.Remove the ink cartridges, Turn the printer OFF and Unplug all the cables from the back of the printer.Connect the Printer directly to the wall outlet.Turn it on and wait until u get a prompt to insert the ink cartridges.If it didnt work, go to step 3.

3.Remove the ink cartridges again and close the access door.Disconnect the power cable while the printer is ON.Now Press and Hold the OK and CANCEL button.While Holding the OK and CANCEL button insert the power cable and continue holding the button until u get a message "NVM Reset" or untill the printer goes OFF.Then release the buttons and press ON/OFF button.

4.If you still get the same error, then the printer needs to be serviced.

Thanks
Riz

Posted on Apr 17, 2008

  • 2 Answers

SOURCE: Help!!!

*** Fix your HP Photosmart D7360 (Reset Code/Master Reset) ***

1- Turn off power and unplug from power source.
2- Open right side of printer (looking at the front).
3- Disconnect,by pulling gently, both white flat ribbon cables off the main circuit board.
4- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
5- Unplug power source.
6- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
7- Plug in power source and turn printer on (Printer preparing occurred).
8- voila, the nasty error message 0xc18a0001 "Ink System has Failed" is now gone.

/Putte

Posted on Oct 05, 2008

  • 2 Answers

SOURCE: Ink system has failed.

ok i got it...

Press and Hold the “Print Photos” &”Red Eye Removal” buttons. Release both buttons. Display should say”Enter Special Key Combo”

Press and release in sequence”Red Eye Removal”,”Print Photos”,”Red Eye Removal”

Display should say “Support” and display the FW rev: COxxFN0723BR (or something like that)

Press and release the right arrow button until the display says “System Configuration Menu"

Press and release the “OK” button.
Display should say “Hardware failure status: Clear. Press OK to clear”.
Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.

Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.

Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.

Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer

Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK.

the printer will get ready as if it were starting perfectly for a first time, it will say something like: printer preparation occuring - do not interrupt

print a test page:
1) Load letter, A4, or legal unused plain, white paper into the input tray.
2) Make sure that the printer is on and loaded with unused plain, white paper.
3) Press Setup . The Setup menu appears.
4) Press the down arrow button to select Tools , and then press OK .
5) Press the down arrow button to select Self-test Report , and press OK . The self-test report prints.

if this doesn't work, i'd call hp support.

Posted on Mar 24, 2009

don_farr
  • 1011 Answers

SOURCE: HP C5180 says,


Forgive me for asking this, but roughly speaking about 80 to 85% of problems involving ink or toner are resolved by the following:
Are you using a manufacturer’s factory new ink cartridge or toner? I
f you are using a refilled (worst possible choice) cartridge , toner or ink, or third party cartridge (2nd. worst possible choice) that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
If you are using the manufacturer’s new ink cartridges, then please contact their technical support group. Factory new cartridges usually have warranties on them.
Don

Posted on Feb 27, 2010

  • 1218 Answers

SOURCE: I have a message on my printer Ink System

Hi
Please do this and let me know
Unplug the printer, then pressing the help and ok buttons simultaneously plug it back in.
Let me know or Call +877 889 6859

Posted on Jan 06, 2011

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with 2 new cartridges installed, shut the machine off and back on again.

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Will not print. Displays "Error Oxc 19a0035


Kinldy remove printer, uninstall and then reinstall the prrinter software, then connect the printer and test.
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My photosmart c5180 gives me the error code 0xc19a0021 and says ink system has failed. if i unplug it and restart it it will print for a few minutes until the error comes up again


The kind of error you are getting is due to fault in the ink and print section so you can clean the print head with soft tissue and install the cartridge properly and check the vent of it and now reset the printer by turning on and disconnecting by pressing power button for 20 seconds
and hopefully everything will work out it the problem persists then you might have to replace the print head

Thanks And Regards

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1 Answer

Ink system has failed. Unable to print. Error:0xc18a0301. Turn power off then on again. Problem continues. Hp Photosmart C5180 All-In-One


Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK. The Printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.

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HP photosmart3210 printer problem error message


Hi,
The issue relates to hardware of the unit ,
unit can not be recovered or is almost certain to fail again, however we can Attempt to Recover Unit Once .follow the steps below .

Disconnect the Universal Serial Bus (USB) cable from the back of the product, but leave the product turned on.
2. Open the cover of the product and remove the print cartridges.
3. Close the cover and wait for the Insert Ink Cartridges message to display.
4. Disconnect the power cord from the back of the product and the wall socket, then wait for one minute.
5. Reconnect the power cord. If the product does not automatically turn on, press the Power button.
6. Open the cover and reinsert the print cartridges.
7. Close the cover. If prompted, print a calibration page.
8. Reconnect the USB cable, and try to print a print job from the computer.
9. If the error is still there replace the unit.


it might help.

Thanks.

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