Question about HP Photosmart C5180 All-In-One InkJet Printer
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Posted on Jan 02, 2017
SOURCE: ERROR MESSAGE APPEAR AFTER PRINTER PREPARATION OCURING. THE ERROR MESSSAGE THAT APPEAR , INK SYSTEM FAILURE. INK SYSTEM HAS FAILED. UNABLE TO COPY, RCEIVE FAXES OR PRINT. REFER TO DOCUMENTATION. ERROR
Ink System Failure is a Hardware Issue, which indicates that the Ink Delivery system failed to initialize.
I suggest you to perform the below the troubleshooting steps, if it doesnt fixes, then the printer need to be serviced or replaced.
1.Turn OFF the printer, unplug the power cable and the USB from the printer.Then Press and Hold the ON/OFF button for 1 minute and then reconnect the cables and try again.If it doesnt fixes, goto next step.
2.Remove the ink cartridges, Turn the printer OFF and Unplug all the cables from the back of the printer.Connect the Printer directly to the wall outlet.Turn it on and wait until u get a prompt to insert the ink cartridges.If it didnt work, go to step 3.
3.Remove the ink cartridges again and close the access door.Disconnect the power cable while the printer is ON.Now Press and Hold the OK and CANCEL button.While Holding the OK and CANCEL button insert the power cable and continue holding the button until u get a message "NVM Reset" or untill the printer goes OFF.Then release the buttons and press ON/OFF button.
4.If you still get the same error, then the printer needs to be serviced.
Posted on Apr 17, 2008
*** Fix your HP Photosmart D7360 (Reset Code/Master Reset) ***
1- Turn off power and unplug from power source.
2- Open right side of printer (looking at the front).
3- Disconnect,by pulling gently, both white flat ribbon cables off the main circuit board.
4- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
5- Unplug power source.
6- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
7- Plug in power source and turn printer on (Printer preparing occurred).
8- voila, the nasty error message 0xc18a0001 "Ink System has Failed" is now gone.
Posted on Oct 05, 2008
SOURCE: Ink system has failed.
ok i got it...
Press and Hold the “Print Photos” &”Red Eye Removal” buttons. Release both buttons. Display should say”Enter Special Key Combo”
Press and release in sequence”Red Eye Removal”,”Print Photos”,”Red Eye Removal”
Display should say “Support” and display the FW rev: COxxFN0723BR (or something like that)
Press and release the right arrow button until the display says “System Configuration Menu"
Press and release the “OK” button.
Display should say “Hardware failure status: Clear. Press OK to clear”.
Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK.
the printer will get ready as if it were starting perfectly for a first time, it will say something like: printer preparation occuring - do not interrupt
print a test page:
1) Load letter, A4, or legal unused plain, white paper into the input tray.
2) Make sure that the printer is on and loaded with unused plain, white paper.
3) Press Setup . The Setup menu appears.
4) Press the down arrow button to select Tools , and then press OK .
5) Press the down arrow button to select Self-test Report , and press OK . The self-test report prints.
if this doesn't work, i'd call hp support.
Posted on Mar 24, 2009
SOURCE: HP C5180 says,
Forgive me for asking this, but roughly speaking about 80 to 85% of problems involving ink or toner are resolved by the following:
Are you using a manufacturer’s factory new ink cartridge or toner? I
f you are using a refilled (worst possible choice) cartridge , toner or ink, or third party cartridge (2nd. worst possible choice) that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
If you are using the manufacturer’s new ink cartridges, then please contact their technical support group. Factory new cartridges usually have warranties on them.
Posted on Feb 27, 2010
Please do this and let me know
Unplug the printer, then pressing the help and ok buttons simultaneously plug it back in.
Let me know or Call +877 889 6859
Posted on Jan 06, 2011
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