Question about Haier 42EP24S 42 in. EDTV-Ready Plasma Television

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42 ' PLASMA TV MODEL NUMBER P42LV6-T1

MY PLASMA TV OCCOUR MANY PROBLEMS, RIGHT NOW I DO NOT HAVE SOUNDS, WE CHECK EVERYTHING ANY CONNECTION EVEN THE CABLE GUY TESTED THE CABLE BUT EVERYTHING LOOKS FINE BUT MY TV STILL WITH NO SOUNDS, I CALLED HAIER AMERICA BUT THEY CANT RECOGNIZE THE MODEL COZ I BUY THIS TV IN THE ARMY AIRFORCE EXCHANGE... HAIER ARE USELESS.. IS ANYBODY CANT HELP ME PLEASE?

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  • btv_az Jun 02, 2008

    I have the same problem my have broutgh in aafes I can find any body can repair this tipe. If you find repair people please let me know to my e-mail address is ribeirinho.jose@gmail.com.
    thanks



  • Anonymous Jul 08, 2008

    got the tv from my son when he was stationed in Okinawa. He brought it over on the 1st of July and we hooked it up on the 5th. It worked fine in his barracks aas we both saw and heard it. Now, after hookinh it up here, there is great picture, but no sound. He had surround sound hooked up. We do not. We have no sound. Is it possibly hooked up wrong. Can you help? Please!



    Thank you so much

  • lacy_m98 Jul 12, 2008

    I have the same problem with my 42in plasma no sound the screen works good; but no sound I also bought this TV on a military post and have been unable to find a solution to this problem.

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  • 29 Answers

Haier for sure recognizes the model. It's been a problem since produced. To correct the problem you'll need an upgrade kit. I'll attach the upgrade instructions and part number for the kit. Try resetting back to factory specs as noted at the bottom of instructions. Follow the procedure to a "T" when you see two menus pop up use the one on the right. Good luck! http://service.haieramerica.com/documents/SB-TV-0003.pdf

Posted on May 27, 2009

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