Question about Olympus SP-500 UZ Digital Camera
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Posted on Jan 02, 2017
SOURCE: Broken Zoom on Olympus sp-510
Unfortunately this is a repair issue with the camera. You may want to call Olympus Customer Service to discuss their repair policy and procedures. Their telephone number is 800-622-6372 option 2 and then option 3.
Posted on Jan 12, 2009
The problem you are describing is a problem with one of the chips in the camera that controls image processing. It seems to have failed and needs to be replaced. Following are the instructions to send your camera to Olympus for service.
Olympus will charge a flat rate repair fee for this product if beyond the one year factory warranty or the warranty is voided. The cost is $151 plus your local sales tax. This covers parts and labor, factory cleaning and diagnostic check, 6 month warranty and the cost of shipping the product back to you is all included in that price.
Posted on May 21, 2009
Check the Batterys again and the contacts inside the Battery Compartment. Make sure you got good Batterys......Are they in correctly ?
Posted on Sep 15, 2009
I Have a sp310 camera... It has a problem with optical zoom. Do you like to sell me your camera ou can you buy my camera?
Posted on Feb 20, 2010
SOURCE: Zoom Error on Olympus SP-500UZ
The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.
Use these at own risk as it may further damage the camera.
Firstly , try connecting your ac adapter or usb cable.
Try holding the shutter button while switching on the camera.
Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).
Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.
Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.
Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.
Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.
If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.
You can also have a look at THIS link.
Hope the advise is useful. please do not hesitate to let me know if you need any further assistance.
Posted on Sep 27, 2010
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