Question about Sylvania SRT2232S 32" TV

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Why does a black box keep appearing on my screen?

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The box is probably because you have closed-captioning turned on and set to "text" mode. Check the TV remote control for a button marked "CC" or "CAPTION" or something similar. Press the button to cycle through captioning options until you get to "OFF". This should clear up the trouble.

What's happening is that in text mode, the TV blanks out the area on the screen where the text should go, but there's nothing to display. Text mode isn't widely used, but in some markets it's used to display weather or other information. What sometimes happens is that the caption button on the remote gets pressed and you don't know the TV is set to text mode until the box starts coming up. And it doesn't happen on every channel, or even all the time on the same channel, so it can seem very random.

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Posted on Oct 06, 2010

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