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Laptop screen problem

My laptop is 18 months old. Recently when I open it to the normal position it goes black but when I lower it to 45 degrees it works perfectly. What can I do to sort it out or is it going to be an expensive repair?

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  • hpisno1 May 28, 2008

    Thank you for your help. The image is always there but cannot be seen when the screen is fully open. Does this mean that it is a problem with the backlight? Can we just open the back of the laptop and look for obvious loose connections or is it better not to try ourselves?

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You may have a problem with the flex connector that brings power and date from the body to the screen. Check the following:
1. When it goes black, can you tell if the backlight is still on? (It will be dim, but you can tell).
2. When it is dark, shine a bright light on the screen to see if the image is still there.
Also, check the button that is engaged when the screen is closed. This button simply turns the backlight off when you close the laptop and is usually located at the front or back of the body and may be a small pin, or an opening the screen hook will catch on. Press this button a few times under both conditions.

Either the screen data or backlight has a faulty connection and would require opening the laptop. The price of the repair depends if the wires or flex print are damaged, or the connector may just need to be reseated. You cannot simply tell without opening it.

Posted on May 28, 2008

  • Niels Boehme May 28, 2008

    It definately sounds like a loose connection with the backlight wires then. I do not know your skill level, so I cannot advise you about repairing it yourself. Try a google search on "disassemble abc" where abc = make and model of your laptop.

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Sounds like a loose connection, you will have to get the repair manual and try to fix it yourself if u don't want to take it to a shop.

Posted on May 28, 2008

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