Question about Sony Handycam DCR-TRV320 Digital Camcorder

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Tape door won't close - Sony Handycam DCR-TRV320 Digital Camcorder

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Tape mechanism problems are quite complicated but they can usually be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be diagnosed by a qualified service technician.


My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.


If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .

Posted on Oct 10, 2010

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Posted on Jan 02, 2017

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Tape door will not go down


CAMCORDER TAPE DOOR WON'T CLOSE { C:32:11 } FIX ...

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https://www.youtube.com/watch?v=CBqP-Q86UyM
Jul 9, 2014 - Uploaded by GotNoEvidence
Here is a fix that does not involve disassembling your camcorder, sending to the ... This worked for us when the tape door wouldn't close on our old Sony HDR-HC9. .... is you can use the same method to REMOVE a tape when the tray will not lift! ... Yes yourvideo helped me fix my DCR-HC96 camera.

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Tape door won't open or close to release tape


Sony Handycam CCD-TRV58 Hi-8 Analog Camcorder
1. Per the manual on esupport.sony.com
- if the power is disconnected door won't open, and if the battery is the dead the door won't open.
Plug it in and hopefully you can get the tape out.

Did this work?

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1 Answer

Drivers-side rear door won't engage-interior bell chimes constantly


Make sure the rear cargo lid is shut. Then if it still appears to be the door, then remove the jam switch in the door sill. The switches usually separate the wires when the door closes. You do not want to lose the wiring inside the doorjam and you do not want to leave a hole open either.
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Tape door won't close i get error message reattach power. i've reset , used different power supply, still tape door won't close any goo ideas? chuck


big problem with sony as you can see im a pro tech but had the same fault with mine. and it broke my heart 4 weeks old and sony dont give a dam ironicly a mate told me slam my fist under the bottom and it will close after hrs of trying to fix it i took his stupid advice and after many hits it closed and worked great for a few weeks

Sep 12, 2011 | Sony Handycam DCR-HC96 Mini DV Digital...

1 Answer

Won't except tape...door will not close when a tape is inserted..door will close with no tape..any idea where to get repair and cost? Thanks


This is usually caused by a defective component in the tape detection circuitry and will require disassembling the camera to repair. This can usually be done fairly inexpensively. However, it's not really a user serviceable problem and will need to be repaired qualified service technician.


My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.


If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .

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1 Answer

I have a Sony Handycam DCR-HC-48 and the tape door won't close along with a 32.11 error code.....HELP


Try these steps:

1. Open the tape cover fully until it clicks open.
2. Turn the camcorder on to "VCR Mode."
3. With the cover still open and the camera in "VCR mode," take out the battery.
4. Put the battery back in--out should pop your tape.

Keep us updated.

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1 Answer

The door those not close when I put a cassette in it. I closes normaly without a tape. Does anybody know this problem ?


alot of cassette tape deck doors actually come off, they clip onto the inner door assembly, if the outer part isnt clipped on correctly, it may shut without a tape, but not with a tape inserted, try to see if the outer door is clipped on there correctly, jim d

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1 Answer

Canon es55 video camera. Everytime I put a tape in, it ejects it. If I take the tape out, and close the door,it will will automatically close and stay closed


Everytime I put a tape in, it ejects it. If I take the tape out, and close the door,it will will automatically close and stay closed

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1 Answer

Tape door wont close


hi there, i have exactly the same problem but on a mv750i !!! If i put a tape and close the mechanism motors stars working but it doesn't go in... if i close it without a tape the motors doesn't work... is any possible way to manually push it in ???

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2 Answers

Tape door wont close


I'm having a similar problem. The camera is a Sony DCR-TRV280. When you put a tape in the tray will not go down. However when the tray is empty and you push it shut it will go down. In other words the mechanism works fine without the tape but with the tape it doesn't. I hope the explanation is clear enough. Thanks

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