Question about HP Pavilion a6000n (882780985018) PC Desktop
Hello and thanks for using FixYa.
Often when the machine gets stuck in such a way, the hard drive could be faulty and its causing the computer to hang. If you are outside of warranty, you could open the cover of the computer and disconnect the hard drive from the mainboard. (thats 2 cables that are easy to connect and disconnect) if the machine works faster with the drive removed it confirms that its faulty.
Try connecting it again and see if its stuck again, you could also try connecting the hard drive to another connector on the mainboard and see if it helps.
If this has no effect let me know.
Posted on Oct 07, 2010
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Posted on Jan 02, 2017
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