I purchased a Dell Insperon 1501 last year and have had nothing but problems with it. The hard drive was replaced about 6 months ago and now I have absolutly no power. I removed the battery, unplugged it, plugged it back in using a different outlet and still nothing. The light for the battery doen't even come on. What could it possibly be?
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Take out the dvd drive from your laptop. Then turn it on and see if the messages goes away, If it does then go ahead and turn off the laptop and reseat the drive back into the laptop. Then turn it on and if the message reappears then it could be that the dvd drive is bad and would need to be replaced.
Then try its settings on power and cd rom tweak it. If not contact problem. Then in cd, try lens cleaner if not replace or for last before replacing swab the lens with cotton buds with a little amount of 70 percent alcohol. For safety do it when unit is off.
1. purchase a 2.5" usb enclosure. 2. remove your hard drive and install in the enclosure. 3. plug the enclosure into a working computer and copy or move your important files onto working computer. 4a. reinstall the laptop hard drive and try a repair installation by booting from the XP cd. (if you are running xp) 4b. reinstall the laptop hard drive and try booting to Last Known Good Configuration. Press either the F5 or F8 key while rebooting to get to the menu. 4c. purchase a new hard drive and reinstall the OS using the reinstallation cd's
1. Let me answer the second part 1st. You can't get a refund from Dell on a system over a year old. Dell doesn't warrant your data and they expect you to make sure it is backed up.
2. You have a lot of options as far as trying to recover your data. The hard drive may or may not be failing (Passing a diagnostic does not insure that the hard drive is good, just no failure found.) You can boot to the Recovery environment, and copy files to a USB key there (If you don't know how, this can be done at a local computer shop). It is also possible to do a parallel installation of windows into a different folder with a different computer name, then you can access the files. After files are copied, then wipe the drive and manually install Vista and drivers.
3. Information for the future. Anything you save on you computer that is important, back up to a CD or DVD periodiclaly. Use both antivirus and antispyware to help prevent OS issue and do not disable USER ACCOUNT CONTROLs in Vista as it is a viable manner of protecting your system.