Question about Printers & Copiers
This is the primary page for troubleshooting this printer.
In regard to general issues regarding cancellation of print jobs, this is most often due to driver issues, or handling within the operating system. Please refer to http://support.lexmark.com/cgi-perl/knowledgebase.cgi
regarding general instructions to stop/restart print spool & print jobs.
If you are using the printer on a network, often the settings for the printer on the network will cause this issue, and the cancellation abailability to owners or users needs to be adjusted within the network / server system. If it is a standalone setup, the solution depends on the OS; however, generally you should be able to open the printer control (e.g., Control Panel > Printers > Lexmark 1650...) and delete the job listed in the queue.
You may also initiate an online chat with a Lexmark support tech at http://support.lexmark.com/static/229-1-0-71.html.
If you require additional assistance, please post back with further information; otherwise, thanks for rating FixYa!
Posted on May 28, 2008
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