Question about HP Photosmart C6380 All-In-One InkJet Printer

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My HP Photosmart C6380 printer is not printing. It is a wireless printer that seems to be connected to my Mac laptop (the blue light is on). The documents I want to print end up in the que, the status there says it's printing, but then it says the printer is offline. And the printer doesn't even start to print.

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  • HP Master
  • 7,733 Answers

Go here ----->link.

Posted on Oct 06, 2010

  • kfreasstudio Jul 14, 2011

    Not really helpful...Just directed me to the HP Support & Drivers webpage.

  • Doctor PC
    Doctor PC Jul 14, 2011

    Make sure that the printer is powered on.
    Pull up ‘System Preferences’ by clicking on the blue ‘Apple’ icon on the top left of the screen.
    Under the ‘Hardware’ section, click on ‘Print & Fax’. A window pops up with a list of printers connected to the Mac.
    Click on the printer that you will be using and click on the ‘Open Print Queue’ button.
    The print queue window will appear, so just click on the ‘Resume Printer’ button.
    Try printing a test file, if it doesn’t work the first time, reboot the Mac.



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