Question about Maytag Neptune MDE5500AY Electric Dryer

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The dryer spins and blows air... but the air is not hot... no matter the setting... Help... I'm a plumber... not a dryer!

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  • Maytag Master
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ALWAYS UNPLUG YOUR DRYER BEFORE ATTEMPTING TO DO ANY WORK ON IT.
Check to make sure you are getting full 220 Volt power to the dryer, if you are then:
Check your Wiring
Often the main wiring connection from the house, at the dryer, burns and the connection breaks. In this has happened to your dryer, you need to replace the power cord and the terminal block inside the dryer to which the wire is attached.
Check the Door Switch
If the door switch or the door-switch actuator is defective, the dryer won't work and you need to replace the failed component. The switch is inside the dryer main housing near the door frame. Sometimes you need to raise or open the top or front of the dryer to reach the switch. Check for continuity you should have none with door open, and should have a reading when closed. If not replace the door switch.
Check to make sure you heating problem is not a lint build up in the discharge hose or the dryer,as this condition can cause heater/thermistor problems such as overheating of the heating coil leading to failure of the coil and burnout of the thermostat/thermistor due to overheat.
Sounds like your problem may be with the heating coil. Remove the back/or front just under the door of the machine and try to locate the air duct going from the blower to the drum. Normally inside/outside the air duct you will find the heating coil and the thermostats/thermistors. Once you have located the heating coil, remove the two wires from it and check the coil with an ohm meter across the two terminals of the coil.
You should read continuity across the terminals, if not you will need to replace the coil as it is faulty.
If the heating coil is ok, then:
You can check the thermostat/thermistor one at a time by removing the two wires and taping them together with electrical tape or with an ohm meter to test the thermostat/thermistor. (Should have/show continuity)
If the coil heats up then replace the thermostat/thermistor.
(Thermal fuse.If it overheats the dryer will not operate. It's located on the blower housing. It cannot be reset. A vent clogged with lint can cause it to overheat. You can test it with an Ohm meter or continuity checker, if no continuity, replace it)
DO NOT LEAVE THE WIRES TAPED TOGETHER AFTER THE TEST.
This could cause a FIRE, as you have removed the safety of overheat from the machine.
Right after replacing a dryer element, always run the dryer on 'air fluff' / 'no heat', and go outside to verify there's plenty of air coming out your vent system.
If the vent's clogged, that new element can burn out very quickly.
For further instructions on how to replace the element go to the following website:
davesrepair.com/DIYhelp/DIYreplacingWPLdryels.htm
This is a FREE answer, Please rate me

Posted on Oct 06, 2010

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I agree with the Previous post. If your dryer is not heating. Most of the time people just guess that it is the element. well you have a thermo-cut off kit which is attached to the heater box itself which if one goes out it is best to replace them both.. All 3 can be tested with a multi-meter. make sure all the lint is clear. your dryer can run at 110 but wont heat. I believe it needs to be running at 220. Check your power cord and the terminal block also.. What I see most for replacements is the heater element and the thermostat kit..

Posted on Dec 26, 2010

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