Question about Kodak EasyShare C613 Digital Camera

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"Device driver software was not successfully installed" appears when I plug my camera into my computer to upload pictures. I have uploaded pictures in the past so I don't know why it isn't working now.

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Try NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program.

Posted on May 02, 2011

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I just recently got a new computer, I downloaded the Kodak EasyShare program, now I'm trying to upload my pictures from my camera to the computer,and it says 'Installing Device' then it says 'Device was...


Consider NOT connecting the camera to the computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive. Or you can use any photo cataloging program.

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Uploading photos without software being installed ?


Yes. The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive.

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Sony camera says Switch on [MENU] when i upload pic from USB cord


1) Try uninstalling then re-installing your Sony software.

2) When you connect to the PC and switch on, Click on Start - "My Computer". Your hard drives and disk drives should appear in the window.

Have a good look, is there a new drive, it may be called Sony, or USB mass storage device it may just be called drive E or F.

If so double click on that drive, if there's a folder there, double click on there, with luck you should see your pictures, that new drive is really your camera.

You should be able to move pictures by copy and pasting. Once copied you can deleted them from your camera.

3) You can buy a device called a "Memory card reader" Make sure its good for sony memory sticks.
You take you card from you camera and put it in the card reader. Then, once plugged into a USB port its just like another HDD as described in 2.

4) I should have said this first, try another USB port if you can, it my just be dust in the port making life hard............


Good Luck.

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My pictures won't upload


You need to install the software for your camera and allow it to start when windows starts. That way, your pictures from your camera will be uploaded as soon as you connect it to your computer. Or try also to start the camera software and plug the camera to automatically upload images. To automate it, you need the software to run when windows starts. Simply add the software at system startup.

Dec 28, 2009 | Canon EOS Digital Rebel XS / 1000D IS...

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I cant upload my pics because my laptop read the device software.


You must have been supplied the necessary software along with the camera. You need to install the soft ware before your pc can recognize that u have connected this camera.
Did u install the software?

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Cant upload photos, computer doesn't recognize camera


a.keep the camera switched on (no stand by ; check the batteries) and plugged to your PC
b.put the drivers cd in the cdrom drive and launch the installation
c.nevermind getting an error message, reboot your PC the usual way
d.when your desktop appears check if you see a balloon tip describing the installation of the camera
e.if not, unplug the camera, wait some seconds and plug it again
f.check if you see a balloon tip describing the installation of the camera
g.if not, repeat the procedure until at reboot the ballon tip shows a successful installation and the camera appears in your windows harware list

it "finally" worked for me under XP, though I still have an aditionnal problem with the "video capture device" not installing :-( (setup.exe from the cd failing...)

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Don't think you really need to use the software do you? I think you can simply plug in the usb port and browse to "my computer", it should show up as a "removable device" in the dialog window, or may call it "Casio" or similar. Open it and browse to the pictures folder, and "copy, "paste" to your hard drive, but I'm only guessing...hope it helps :)

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i try to upload photos from my nikon coolpix p50 to 'my pictures' by using my usb cord. it always used to work but not now. something pops up that says "please make sure the device is turned on and properly connected to the computer." i used the the same usb cord as before when it worked.

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2 Answers

Device Driver Software Not Installed


Invest in a $10 USB memory card reader and simply take your card out and plug it in. The PC will read it as a drive and it's a simple drag and drop to get your pictures onto the PC for editing and printing. Much better than trying to trouble shoot driver issues.


J. DeRuvo
Digital Camera HQ

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Cannot upload pictures from camera to pc


Assumin the computer is a Windows ME/2000/XP/Vista
Remove all camera software from the Computer.
Plug camera in. make sure it is set to Upload.
Windoze will detect it and put up the Scanner/Camera Wizard
Let Windoze do the work

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