Question about Samsung HP-R5072 50 in. Plasma HDTV

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Samsung 42 inch Plasma

When watching programs in wide screen a faint 32 inch pinkish square can be seen in the background of the wide screen. It is barely noticable to me but friends that have other plasmas see it right away. What causes this?

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Posted on Jun 02, 2008

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From your description it sounds like image burn-in. That is caused by some parts of the screen having many more hours of use than the others. In most cases due to a smaller screen format only using a portion of the screen. Your set has a feature in the service menu to even this out by burning the rest of the screen back into proportion. Please only let a pro attempt this. Hope that helps answer your question.

Posted on May 28, 2008

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