Question about Sony Cyber-Shot DSC-P100 Digital Camera

1 Answer

Lens will not open

I have a Sony DSC-P100. When i turn it on the lens seems to want to pop out but it does not. It will not open either. the screen tells me that i have to turn off the power and on again. But even doing this i get the same message. Also the LCD screen is marroon. Used to be blue
Can someone help me.

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  • garciacag May 28, 2008

    Thank you, welcomejee. The lens did open, but now i have another problem. The zoom does not work and i can't take a picture. Do you think their is a solution for this.

    Thank you so much, and thank you for responding so fast.



    garciacag

  • Anonymous Jun 19, 2008

    turn camera on lens does not open up

  • Anonymous Jun 19, 2008

    lens wan't open

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  • 10,594 Answers

Hello,
whille turning cuyber-shot ON, tapp the camera with other hand. if you put the lens side downward, this trick will work.

Posted on May 28, 2008

  • Shahid Electronics
    Shahid Electronics May 29, 2008

    yeah, repeat same trick. rotate the stucked lens with fingers by applying little force while zooming ;)

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The lens will not open on my sony cyber shot p100 i can view photos but when i set it to take a picture it tells me to turn camera off and on again


Your camera is defective and needs to be replaced. It might be worthwhile to look at replacing it instead but don't get caught up in the 'megapixel hype', make sure you pick a quality camera instead.

Thomas D.
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1 Answer

I have a sony dsc- p100.when i turn it on the lenses seems to want pop out but it does not.it will not open either.the screen tells me that i have to turn off the power and on again.evendoing this i get...


Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea

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Try this link to download updated software. click on download drivers, choose your camera, choose your OS.

Either this or remove your memory card and use a USB multi-card reader or if your laptop has the cardslot instead of docking the camea to the laptop.

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