Question about SanDisk Sansa Fuze MP3 Player

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My wife plugged her sansa fuze into her car radio usb port thinking she could play her music on the radio thru the aux. input. the sansa screen went white and is frozen. can't even turn it off. Did she ruin the sansa?

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  • 6 Answers

Did you try to reset the player? You do this by sliding and holding the power button on the side for about 15-20 seconds. I have a Sansa Clip which resets in the same way. Best of luck!

Posted on Oct 06, 2010

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My sansa screen went white


Try resetting the device by holding teh power switch in the ON position for about 15 seconds, then while it's OFF, slide the power switch DOWN to the HOLD position. Now for the tricky part, let's force a manual MSC connection. Press and hold the center button while plugging in to the USB port. Let us know if the screen lights, and the battery begins charging in this mode. If it's charging, let her charge for a while to give the battery a chance. Then, open a Windows Explorer window. I like to use [Windows key] + E, or go to My Computer. See if the Fuze appears under "devices with removable storage". If it's communicating, you have the options of formatting the device and reloading the firmware.

Jun 06, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

The screen is frozen and I cannot play music and i cannot find the reset button


If your Sansa Fuze MP3 player becomes frozen or unresponsive, you may need to reset the unit.
To do so, simply slide and hold the Power button on the side of the unit. Hold it for about 10 seconds and the player should reset.
If this does not work, I recommend plugging the device into a computer, or charger.

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When hooked up to pc to download screen went blank, white


ugghhh i dont know but i have a question. my computer wont recognize the sansa fuze? UGGHH i am so mad plz someone help me..... i really need help... when i plus it into the computer the screen where it shows 'open to vie files' 'play in windows media' and stuff wont work...it just donesnt come up. its like the USB is not even connected? but it is and the port is working fine... i tried all of the ports i have? it just wont work. i even tried dowonlaoding the music store witht he CD but it still wont work....i am so madd... plz can someone help me in step by step help? Also i checked online on sansa.com but its like press and hold the rewind button to go to USB mode and click sumthin but mine wont ven do anyhting when i keep it pressed... plz help me..... thnxz

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