Question about Lexmark X6650 4-In-One Wireless InkJet Printer

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Just inserted new color cartridge and continues to give me message that needs new color cartridge. havve tried everything, turned off and on, inserted and re-inserted, made sure tape was off cartridge, the cartridge does have ink when swiped across piece of paper.

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Hello.

Since you have removed the tape, be certain that the cartridge is inserted correctly. Check the expiration date.

If inserted correctly and the cartridge date has not expired, your cartridge is probably faulty. Return it for a replacement.

Hope this helps.

Posted on Oct 05, 2010

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Posted on Jan 02, 2017

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Just tried installing a new photo31 ink cartridge and I am getting right cartridge incorrect message.


If you are using a photo cartridge, in your case the #31 cartridge, insert that in the left carrier where the black cartridge is. Make sure your color cartridge is inserted in the right carrier to continue printing.

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I have installed a new black and color cartridge and still I have a color cartridge replace error message. What do i do?


Your color cartridge may need some cleaning. Remove the color cartridge from your printer. Then close the printer cover. Use a moistened soft cloth and gently wipe the cartridge nozzles to clean the dirts and clogs. Unplug and replug the printer into the power source to reset it. When the printer turns on, reinsert the color cartridge and make sure it's properly inserted and secured in the cartridge carrier. Try to print again. If error continues, try to insert a different known working color cartridge to determine if the other is faulty.
Source: How to Clean the Print Cartridge Nozzles and Contacts Manually

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Many brand name printer cartridges have a code that tells the printer they are a new cartridge. Once the cartridge is empty it will never again tell the printer that is it new.

You can refill the cartridge but it will continue to tell the printer that it is empty.

You say you "had my ... cartridges refilled today" so I suggest you go back to the folks who refilled them and ask them for suggestions.

Otherwise, purchase off-brand cartridges that won't tell the printer they're empty and keep refilling them as needed.

Another approach: purchase a new printer that won't give you this problem. I refill my Lexmark cartridges without any problems.

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Continue to get "empty" messages after replacing both ink cartidg


hi... try these steps
>unplug power adaptor and plug it back in
>try to identify whick cartridge is giving u trouble..black or colour by inserting carts one by one
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There is a small spring that holds the ink cartridge in the ink holder. You will see it stick out from the right hand side of the ink holder where the ink cartridge slides in. If that spring isn't being held to the ink holder by two plastic tabs, (I.E. the plastic tabs are broken) the printer will never recognize the cartridge. If the printer is still under warranty I would contact HP or an authorized repair center for HP. Both the black and color ink holder has this spring. I know of no way to repair this kind of breakage.

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Check if the cartridge was inserted correctly (right slot) (remove it and insert it again)
Check if the cartridge is original and the sticker was removed. Turn off your computer, and your printer. Start up your computer and after your printer. Try again.

If the problem continues, insert the old one cartridge (which was removed before) and see what happen...

If stop asking for install color cartridge, you have failure on your new cartridge
and need to be replaced.

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