Question about TallyGenicom 6312 Matrix Printer

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Out of paper

My tallygenicom 6312 show out of paper error even though the paper is
already fixed in the machine. how can i solve such a problem, the
printer is a new one and i haven't used it.
Looking forward for your assistant.

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  • kasamoys Feb 04, 2009

    showing paper out despite the disable of the paper out sensor,what can i do next



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If you click this link, you will find the exact solution to this problem (at

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Posted on May 28, 2008


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Not print in windows xp from lpt1

There are two likely issues. First, install the appropriate drivers for the printer from here... If that doesn't solve the issue, the LPT port may be disabled in the bios of the computer. To solve it, enter the bios and enable the LPT port. (Normally under "Integrated Peripherals"

Oct 29, 2013 | TallyGenicom 6312 Matrix Printer

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I want pdf menual 6312 line printer

can send email to attach pdf for tallygenicom 6312

Oct 26, 2012 | TallyGenicom 6312 Matrix Printer

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Paper out prolems end solution for TallyGenicom 6312

try no align sensor of paper in pack left of platen

Jun 15, 2012 | TallyGenicom 6312 Matrix Printer

1 Answer

Printer TallyGenicom T6312 printing blank pages

This is most likely caused by a problem with the print gap mechanism. It seems the print gap sensor was not able to adjust the gap correctly for your paper. The first I would try is to update to the current firmware version (4.0A) which is in many times solving the problem. If not you would need to replace the print gap sensor.

Sep 27, 2010 | TallyGenicom 6312 Matrix Printer

2 Answers

The print job for the TallyGenicom 6312 is a coupon and has a barcode in it, and the barcode is not readable by the barcode reader. The printed barcode looks perfect. And, the barcode reader has no...

Try to adjust the "Bar" setting in the Graphics menu. Here you can specify the density of the barcode. I have seen the best results using the Medium setting.

Jul 12, 2010 | TallyGenicom 6312 Matrix Printer

2 Answers


The problem coming from your logic card hammer bank cable . Need to be replace logic card and hammer bank cable.

May 19, 2010 | TallyGenicom 6312 Matrix Printer

1 Answer

Paper put

paper loaded but still shows paper out

Feb 20, 2010 | TallyGenicom 6312 Matrix Printer

2 Answers

Showing error hammer voltage 1

This error indicates that there is most likely an issue with the Hammer Driver's you may need to replace the logic board.
I would however try upgrading the firmware to the latest version, I think this is version 4.0 as I believe this may contain some fixes for Hammer Voltage errors.

Jan 13, 2010 | TallyGenicom 6312 Matrix Printer

1 Answer


I would recomend you ensure the printer has the latest firmware as the way the pritner deals with platen problems has changed. I belive the latest firmware version is version 4.0.

The platen can be calibrated with the Technical Access Menu.
The Technical Access Menu is enabled by holding down the LINE FEED and ENTER buttons for 5 to 6 seconds until the printer flashes up Tech Access On.

The menu path to the Platen Calibration is;

TEST>DIAG>CAL ENGINE>PLATEN, then follow the instruction on the display to remove the paper and ribbon etc

Jul 12, 2009 | TallyGenicom 6312 Matrix Printer

2 Answers

Error on tally genicom 6312

found this on Tally Genicom's Website about your device.

Technical Services Note
MT6xx/T6xxx (All) Paper Motion Faults 11 May 1995
If you are having problems with recurring Paper Motion Faults that don’t seem to stay
fixed by doing the paper motion sensor calibration, try the following:
· Check the back of the form along the left side to ensure there are no black (dark) areas
in the area of the tractor drive holes. (If there are, this is probably the problem. If not,
proceed on down this list.)
Clean the sensor on the upper left tractor then run the calibration routine again. If it’s
not better yet, continue.
With Tech Access ON, do the following:
Go into DIAG - Meters - Paper Motion and monitor the sensor reading with paper
installed and removed. If the reading with paper installed is in the 300 to 350 mVolt
range, change the sensor (even if it seems to run the calibration alright). A more
normal reading would be something greater than 600 mVolts for the MT691/6092 and
1000mVolts or greater in the 645/661. Don’t forget to recalibrate the sensor. If it’s
not fixed yet, try this next step.
Run a configuration printout and then do the following:
1. Clear the NV Ram (Tech Access feature ON)
2. Calibrate the Paper Motion and Paper Out sensors
3. Restore the configuration based on the print-out you just ran

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Jul 01, 2008 | TallyGenicom 6312 Matrix Printer

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