Amazon Kindle Wireless Reading Device Logo
Posted on Oct 05, 2010

Having trouble connecting my kindle to att uverse. My kindle sees the network but when I enter my passcode it says "Unable to conncet to wi-fi network" Any suggestions?

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  • Posted on Sep 04, 2012
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I cannot get my Kindle Fire to connect to the AT&T Wi-Fi network. Can you help me? Thanks

2 Related Answers

MiB8888

  • 457 Answers
  • Posted on Jan 15, 2011

SOURCE: I'm trying to connect my Kindle 3 to my wireless

Four reasons come to mind that may prevent you from connecting:

  1. Wi-Fi Passwords are case sensitive. Please check again if you entered the password with proper casing and you did not put any extra white space in front or behind. I know, this sounds annoying, but it is really the most common cause for connection problems.
  2. Give your network a unique SSID. This is the network name that shows up in the list of detected networks. Default names like LINKSYS can be troublesome if a neighbor one block down the street happens to have a router from the same company.
  3. Some routers have a MAC address filter as a security measure, limiting service to devices specifically whitelisted. If your router is set up for this, add your Kindle's MAC address to the list of permitted devices. See your router's configuration under Wireless > Wireless MAC Filter. You can check the MAC of your Kindle from its settings page (press HOME, MENU, select SETTINGS, see paragraph headlined "Device Info".
  4. There are twelve different standards for Wi-Fi transmission collected under the hood IEEE 802.11. The four most dominant transmission modes are called a, b, g and n. They differ in radio frequency, modulation method and data rate. Kindle supports the two standards IEEE 802.11 b and g only, which is not really a problem because all wireless routers I ever encountered support one or both of these, too. However, the Linksys N-series can be set up to use 802.11n exclusively, not allowing for b or g connections. In the router menu Wireless > Basic Wireless Settings (Manual Setup), make sure the network mode is configured as "Mixed".
Please add a comment to this solution if one of these items resolved your problem. If you suffered from a different issue I did not think of, it would be nice to drop me a line, too. Other people will benefit from any experience you made.

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Anonymous

  • 1 Answer
  • Posted on Sep 13, 2011

SOURCE: My Kindle (version 3) suddenly won't connect to my

I found that with my doing a factory reset kindle 3 every so offen clears most of the buggy issues that arise after a few months of heavy use. I would say that a full factory reset would solve all software issues on any version Kindle. The downside is if you have uploaded your own ebooks (not purchased from Amazon) you most definetly will have to reload them. Not to mention settings etc. When all else fails try a factory reset works like a charm.

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0helpful
1answer

Our new kindle paper white will not connect to our wifi

The Kindle Paperwhite automatically scans for Wi-Fi networks that are in range of your device. If one networks are found, the device will connect automatically. If a password is required, a screen appears asking you to input that information. Generally, the process is quick and easy.
Occasionally, however, you may need to connect to the Wi-Fi network manually. Follow these steps:
  1. Tap Menu?Settings.
  2. If the network to which you want to connect appears in the list, tap that network.You're finished!
  3. If the network to which you want to connect doesn't appear in the list:
    1. Tap Other.A dialog box named Enter Wi-Fi Network appears, along with the on-screen keyboard.
    2. Using the onscreen keyboard, enter the network name and, if applicable, the password.
    3. Tap the Advanced button.
    4. Work through the series of screens, entering information related to the network, including connection type, IP address, and security type.
      Advance through the screens by using the up and down arrows.
      If necessary, contact the person who set up the network for assistance with filling in this information.
    5. When all the necessary information has been entered, tap the Connect button to join the network.
If your Kindle Paperwhite is connected to your home network but can't connect to Amazon, you may need to reestablish the connection. Tap Menu?Settings?Wi-Fi Networks, and then tap the network that has a check mark to its left. When the Forget Network? dialog box appears, tap Forget. You'll have to reselect the network and enter the password (if one is required).
If you're having trouble connecting to your home network, unplug the Wi-Fi router, wait at least 60 seconds, and then plug it in and wait for the network to restart.
If this does not work....follow this link and do a factory reset.
http://www.wikihow.com/Reset-a-Kindle
Good luck.
Semper Fi,
DrZ
0helpful
2answers

I'm having trouble connecting my new Kindle to my wi-fi

trouble connecting my new Kindle to my wi-fi Mary, Check the attached links,instruction and guides to get kindle connected, Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
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1helpful
1answer

How do I find my Wi-Fi passcode

Whoever set up your Wi-Fi should know that. Same passcode should work for any device on your Wi-Fi network.
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Kindle won't connect to wifi

Make sure *Airplane Mode* is *Off* in Settings.

This will turn on the Wi-Fi transceiver. In the Wi-Fi Networks section right below the Airplane Mode section you will see available Wi-Fi networks. Click the little black triangle, choose your network and enter the password. It will only automatically connect to open networks. Most networks these days are *secured* and need a password in order to share data.

0helpful
1answer

How to tune in kindle to wi fi?

From the Home screen, press the Menu button.
Select Settings, and then select view next to Wi-Fi Settings.
In the list of detected networks, choose a network to connect to it.
If your Wi-Fi network and router support WPS (Wi-Fi Protected Setup), your Kindle will detect it.
If you don't see your network in the list, you need to add the network manually.
If the network is protected by a password or WPS (Wi-Fi Protected Setup), enter the password and then select Submit.If you don't know the Wi-Fi network password, contact the person who set up the Wi-Fi network.After you connect to a Wi-Fi network, your Kindle automatically connects to it again whenever that network is in range. If more than one network is in range, your Kindle automatically connects to the last network used.
0helpful
1answer

My wireless connection is disabled how do I correct

  1. Swipe down from the top of the screen to show Quick Settings, and then tap Wireless.
  2. Verify that Airplane Mode is Off.
  3. Next to Wi-Fi, tap On.
  4. Tap a network to connect to it. If you see a lock icon, a network password is required. Enter the Wi-Fi network password, and then tap Connect.Note: If you don't know the password, check with the person who set up the network. This password is not your Amazon account password.

After you connect to a Wi-Fi network, your Kindle Fire automatically connects to the network again when it's in range. If more than one network is in range, your Kindle Fire automatically connects to the last network used.

[Source]
0helpful
1answer

My kindle fire HD 7 the wireless is disabled. How do I undiable it. thanx

  1. Swipe down from the top of the screen to show Quick Settings, and then tap Wireless.
  2. Verify that Airplane Mode is Off.
  3. Next to Wi-Fi, tap On.
  4. Tap a network to connect to it. If you see a lock icon, a network password is required. Enter the Wi-Fi network password, and then tap Connect.Note: If you don't know the password, check with the person who set up the network. This password is not your Amazon account password.

After you connect to a Wi-Fi network, your Kindle Fire automatically connects to the network again when it's in range. If more than one network is in range, your Kindle Fire automatically connects to the last network used.


[Source]
2helpful
1answer

I'm trying to connect my Kindle 3 to my wireless network (Cisco Linksys wireless-N broadband router) and I get the error message "unable to connect to wi-fi network. The password you entered is...

Four reasons come to mind that may prevent you from connecting:
  1. Wi-Fi Passwords are case sensitive. Please check again if you entered the password with proper casing and you did not put any extra white space in front or behind. I know, this sounds annoying, but it is really the most common cause for connection problems.
  2. Give your network a unique SSID. This is the network name that shows up in the list of detected networks. Default names like LINKSYS can be troublesome if a neighbor one block down the street happens to have a router from the same company.
  3. Some routers have a MAC address filter as a security measure, limiting service to devices specifically whitelisted. If your router is set up for this, add your Kindle's MAC address to the list of permitted devices. See your router's configuration under Wireless > Wireless MAC Filter. You can check the MAC of your Kindle from its settings page (press HOME, MENU, select SETTINGS, see paragraph headlined "Device Info".
  4. There are twelve different standards for Wi-Fi transmission collected under the hood IEEE 802.11. The four most dominant transmission modes are called a, b, g and n. They differ in radio frequency, modulation method and data rate. Kindle supports the two standards IEEE 802.11 b and g only, which is not really a problem because all wireless routers I ever encountered support one or both of these, too. However, the Linksys N-series can be set up to use 802.11n exclusively, not allowing for b or g connections. In the router menu Wireless > Basic Wireless Settings (Manual Setup), make sure the network mode is configured as "Mixed".
Please add a comment to this solution if one of these items resolved your problem. If you suffered from a different issue I did not think of, it would be nice to drop me a line, too. Other people will benefit from any experience you made.
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