Question about Iomega Computers & Internet
OK, good. Plug both of them in when using the external hard drive. The USB plugs supply power to the device as well as serve as a means to transfer the data. USB ports can carry 5 volts of power (max). If the hard drive is over 4200 RPMs then it will most likely need more than 5 volts to work properly. Try plugging both USB jacks in concurrently.
Hope this helps,
Posted on Oct 05, 2010
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jan 04, 2013 | Apricorn SATA Wire 3.0 - storage...
A USB hard drive is a portable external storage device that works just like a conventional hard drive.
The device is simply plugged into a USB port on your computer as you would connect a flash drive.
Unlike a flash drive, however, a USB hard drive can store a much larger amount of data.
If your computer will not recognize your USB hard drive, you can try troubleshooting steps to resolve the problem.
Plug one end of the USB cable into the port on your hard drive and plug the other end into the USB port of your computer. Ensure that both ends of the cable are connected securely.
Open "My Computer" (Windows XP) or "Computer" (Windows Vista/7).
The USB device should be listed as "removable disk" once it is plugged into the computer.
If it is not listed among the available drives on your computer, proceed to the next step.
Ensure that the data cable is working properly.
Try another USB cable if you have one available.
Disconnect all other USB devices from the computer as they may interfere with the operating system detecting the external hard drive.
Reboot the computer if the USB hard drive is still not recognized.
Plug the USB cable into another USB port and check to see if the device is detected.
If you are using a USB hub, remove the device and plug the external hard drive directly into a USB port.
If the computer still fails to recognize the device, the external hard drive itself may be experiencing a hardware problem.
Check the status of the hard drive in the "Device Manager" window. Under Windows XP, right click "My Computer" and select "Device Manager."
For Windows Vista and Windows 7, click the "Windows" button in the lower left corner of the screen, then type "Computer Management" in the search bar and press "Enter."
Select "Device Manager" in the "Computer Management" window. In the Device Manager window, click the "+" sign that appears beside "Disk Drives."
If the external drive is not listed, click "Other Devices" in the Device Manager window and see if an "Unknown Device" appears.
The external hard drive may have been detected but the device is not working properly.
If it is still under warranty, take the device to the computer store where it was purchased to have it repaired or replaced.
Hope this helps
Nov 07, 2012 | Computers & Internet
May 22, 2011 | SanDisk Cruzer Micro 4GB USB 2.0 Flash...
Sep 20, 2017 | Western Digital Passport 120GB External...
May 20, 2010 | Computers & Internet
Mar 16, 2010 | Dell Inspiron 530 Desktop Computer...
Nov 24, 2009 | Maxtor Personal Storage 3200 (U01E200) 200...
Oct 01, 2009 | IBM TravelStar 40GN 40 GB Hard Drive
103 people viewed this question
Usually answered in minutes!