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Re: internet keeps disconnecting
-- who is your internet service provider -- what is the operating system of your computer? -- is this working fine before or is this a brand new router
you may try this and see if this help solve your problem. make sure your computer is directly connected to the router
Step 1: Shutdown the computer. Step 2: reset the router while power on then Unplug the router’s power cable. Step 3: Unplug the Broadband modem’s power cable and wait for 30 seconds. Step 4: Plug in the Broadband modem’s power cable and wait for its lights to appear stable. Step 5: Plug in the router's power cable once the modem’s lights appear stable. Step 6: Power on the computer on and configure the router settings Step 7: test the Internet connection.
if this still didnot work, upgrade the firmware of your router
configuring the router settings will depends who is your provider. if your isp is dsl you need to configure your ISP username and password on the router. if your router is a cable no need to change any settings on the router. it should automatically work
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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<span><b><u><img src="vhin100889_25.jpg" /><br /></u></b></span>* How to deal with WLAN (WiFi) *</u></b></span>
<span><b>Setting 1:- Go to Menu > Settings > Connectitvity > WLAN > Internet connection > Ask first<br /><br />- Goto Menu > Settings > Configuration > Default config. settings > myGlobe (or Smart)<br /><br />- Goto Menu > Settings > Configuration > Preffered access point > myGlobe Internet (or Smart Internet)<br /><br />- Goto Menu > Internet > Web settings > Configuration settings > Configuration > myGlobe Internet (or Smart Internet)<br /><br />- Goto Menu > Internet > Web settings > Configuration settings > Account > myGlobe Internet (or Smart Internet)<br /><br />- Select your preferred scanned network, then Connect.<br /><br />- You will notice a WiFi signal logo ..oo)))) on the top screen indicating you're connected.<br /><br />- Go to MENU > Internet > Go to address <i>(and enter the website you want)</i><br /><br />- Done. Enjoy browsing via WiFi.</b><b><br />Setting 2:- Go to Menu > Settings > Configuration > Personal Settings > Add > Access point (leave others as is) > press back > Option > Activate- Goto Menu > Settings > Configuration > Preferred access point > My access point- Go to Menu > Settings > Connectitvity > WLAN > Internet connection > Ask first<br /><br />- Go to Menu > Settings > Connectitvity > WLAN > Available WLANs<br /><br />- Select your preffered connection, then connect.</b><b><br />Note:- Update your phone to the latest firmware, preferrably version 7.20 or higher. Firmware upgrade might solve Web browser bugs and WiFi issues.<br /><br />- Check your WLAN server, you might have a weak WiFi signal.</b></span>
If you have a problem with activation then only thing you could do is to call the service provider and ask to activate & to send configurations. Or if your having a problem with connecting edit internet configurations manually. Go to menu>settings>configurations and set the access point & other configurations(which you can ask from service provider).
you need to configure the dsl modem to be on bridge mode after you did it successfully. that is the time you configure your d-link for you to connect to the internet.
call first your ISP to configure the modem to Bridge mode after that call your manufacturer of the dlink for them to configure your connection
Check the "keep alive" settings in your router, there is usually a choice between having it constantly "pinging" to keep the connection open, or letting it disconnect when it has been idle for awhile. Make sure it is set to "keep alive". The wording may be different but it will be something along these lines. Go in your browser to the wireless router's configuration page (i.e. http://192.168.1.1 ). Depending on what brand router you have this ip address will vary, consult your documentation for which number is used. Changing these settings may also help... Wireless Router Configuration - Advanced Wireless Settings
Has the computer ever stayed on long enough to connect to the internet?
Is there a wired computer working when attached to the router?
If not, if possible please try to connect the laptop wired to the router as a test and tell me if it works.
I am trying to determine if your router works with the internet before considering the wireless connection simplying the initial problem. Once the router works wired is time to try the wireless. Once the wireless works unsecured you may want to change the router and wireless adapter to secure the wireless network. So this can be a three step process.
This is a result of your modems configurations, get an internet connection and login to the modem using its IP,
To check the IP: right click your internet connection, click properties, then click support, under the defaukt gateway, write that IP address down, then type it into the address bar.
After logging in, goto intel default route, click scan.
Good luck with this