Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Printer errors says "Remove and check cartridge on right", we've removed and checked it and it keeps on saying the same error message.

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Replce that cartridge

Posted on Oct 05, 2010

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6ya6ya
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Printer keeps giving alignment problem message


hello, remove cartridges, clean with something soft the wiring of both printer cartridge slot and cartridge itself, make sure you use alcohool, sanitary or even parfume wich dries fast and is not greasy, after that power up printer and check to see if everything is alright, if other error ocurs reply here.

hope that helped, best regards

Feb 28, 2014 | Lexmark International Lexmark 7300 Series

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What to look for when it keeps saying ... Error .... Remove and check color Cartridge?


I suggest you run the 'Tap 10' diagnostic test pattern for your HP PS 2600 series printer model...this will display the electrical health of the ink cartridges and confirm that your printer is operational (I am guessing one of the ink cartridge control lines is open).
http://www.youtube.com/watch?v=RTFOBtdthAc



Good luck
www.inkjet411.com

Mar 06, 2013 | HP Photosmart 2610 All-In-One InkJet...

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I keep getting a msg saying carterage error on my printer


If you DID NOT use a HP cartridge you get the error message.
If you did use a HP cartridge. Unplug the printer. Wait 2 minutes.
Plug in the printer. If same error message. Remove cartridge and reinstall. Make sure no clear tape is left on cartridge contact face.

Jul 11, 2012 | HP Officejet 4355 All-In-One InkJet...

1 Answer

Error message says "right cartridge


It could be that your right cartridge is not properly seated in the carrier. Open the printer and remove both cartridges. Close the cover. Unplug and replug the printer into the power source to reset it. When the printer turns on, reinsert both cartridges and make sure they are seated properly and securely. If error still appears, try to insert a different known working cartridge to determine if the other is faulty.

May 30, 2011 | Lexmark X7170 All-In-One InkJet Printer

2 Answers

Error message says "Remove and check cartridge on right" Its a new cartridge I've been using for a few weeks and it has been working fine. I have removed cartridge several times and even cleaned contacts....


The electronics on the cartridge have gone bad. Sometimes cartridges short. Take the cartridge back to where you bought it (they should give you credit for any remaining ink) and buy a new cartridge.

Aug 10, 2010 | HP Photosmart C4180 All-In-One InkJet...

1 Answer

Cannot print, scan or copy. Continue to receive


Hi,
Solution
  1. Remove and then reinsert the cartridge indicated in the error message.
  2. If the error is still displayed, clean the contacts. Click here to see how.
  3. If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
    1. Remove both cartridges, lower the latches, and close the printer access door.
    2. Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
    3. Turn the printer back on by pressing the On button.
    4. When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
  4. If neither of the steps above fixed the problem, either the cartridge or the printer is faulty.5. Replace Cartridge.Please rate my response!!!Thanks,SF

Jan 28, 2010 | HP PSC 2410 All-In-One InkJet Printer

2 Answers

Keep getting replace yellow ink cartridge error message


Hi,

Where did you get the error message on printer or computer?

If you get the message on printer remove all cartridges and reinsert the cartridges and align the ink cartridges. If the alignment page prints successfully then the problem is resolved.

If you get the message on the computer disconnect the usb from computer. uninstall the software and reinstall the full feature software by selecting connect USB later.

May 23, 2009 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

Hp psc2410xi


The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error. Solution This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
  1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
    • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
      1. Clean the color cartridge contacts.
      2. Reinsert the color cartridge into the carriage and close the blue latch.
      3. Close the printer and wait 10 to 15 seconds.
      4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
    OR
    • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
      1. Reinsert the color cartridge.
      2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
      3. Clean the black or photo cartridge contacts.
      4. Reinsert the black or photo cartridge.
      5. Close the printer and wait 10 to 15 seconds.
      6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.

  1. Remove and then reinsert the cartridge indicated in the error message.
  2. If the error is still displayed, clean the contacts.
    1. If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
    1. Remove both cartridges, lower the latches, and close the printer access door.
    2. Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
    3. Turn the printer back on by pressing the On button.
    4. When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
    1. If neither of the steps above fixed the problem, either the cartridge or the printer is faulty

    Aug 12, 2008 | HP LaserJet 5L Printer

    3 Answers

    Lexmark x5470


    A Right Cartridge Incorrect message generally indicates a communication error between the All-In-One and the cartridge. This can be caused by a faulty cartridge; however, it may be due to a simple interruption in the communication between the cartridge and the All-In-One.
    The procedures below will help you to identify the cause of the error and resolve the issue.
    Rebricking the All-In-One and Resetting the NVRAM
    NOTE: The embedded links in the table lead to specific troubleshooting documents.

    Step Action 1 Power off the All-In-One and remove the power brick from the back of the unit. Wait 20 seconds. Then reinsert the brick and power the unit back on.
    Did the error message return?
    Yes: Continue to step 2.
    No: Print a test page. If the test page prints, the error is resolved.
    2 Reset the NVRAM of the All-In-One
    Did the error message return?
    Yes: Continue to Checking the Cartridges.
    No: Print a test page. If the test page prints, the error is resolved.


    Checking the Cartridges
    NOTE: The embedded links in the table lead to specific troubleshooting documents.

    Step Action 1 Open the top cover of the All-In-One. Remove both cartridges. Close the top cover. 2 Power off the All-In-One and remove the power supply brick from the back of the unit. 3 Reinsert the power supply brick into the back of the All-In-One and power the unit back on.
    Does the error message reappear?
    Yes: Skip to Contacting Lexmark. There is a hardware issue with your printer and you need to contact our technical support center.
    No: Continue to step 4.
    4 Clean the cartridge contacts (click here for instructions) and the AIO carrier contacts (click here for instructions). Continue to step 5.
    5 Power the AIO on, reinsert the black/photo cartridge, and close the top cover. Power the All-In-One off and then back on.
    Does the error message reappear?
    Yes: Power the unit off and try step 5 with another black/photo cartridge. If the error persists with the new cartridge, proceed to Contacting Lexmark.
    No: Continue to step 6.
    6 Power the AIO on, reinsert the color cartridge, and close the top cover. Power the All-In-One off and then back on.

    Does the error message reappear?
    Yes: Power the unit off and try step 6 with another color cartridge. If the error persists with the new cartridge, proceed to Contacting Lexmark.
    No: Try printing a test page. If the test page prints, the error is resolved

    Nov 11, 2007 | Lexmark X5470 All-In-One InkJet Printer

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