Question about Philips GoGear SA178 MP3 Player

1 Answer

It on but den off

I turn on my device its on den shows "connect the pc and help with device manager repair" what will i do?

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 476 Answers

Install and run the Firmware manager from the product CD.

Posted on May 28, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My go gear will not turn on or show that it is dead


Hi sexystilosma,

Sounds like your mp3 player may benefit from a Repair, which will update the firmware and restore the player to factory settings. More information on this product can be found at:

http://ow.ly/5PHEZ

You can find FAQ's, as well as instructions on how to perform a Repair (see below).

If you have any additional questions, you can reach Philips Consumer Care @ 1-888-744-5477.

Hope this helps! If so, let me know by rating this solution.

REPAIR INSTRUCTIONS:

Use a pen tip or other sharp object to insert the RESET hole gently on the side of the player and connect it again to your PC. If it is still not recognized, your player may be at fault. Try the Philips Device Manager software.

NOTE: Contents will be removed by using the repair function.

  1. Install the Philips Device Manager and run it with your player connected to your PC. You can download it under the Software & drivers section.
  2. Click the Repair tab in the Device Manager, press and hold the corresponding recovery key on the player when connecting it to your PC.
  3. Follow the PC screen to recover your player.
Complete Directions (with pictures and recovery codes) http://ow.ly/5PHTi
-->-->

Add a comment

  1. avatar4.jpg
    • carloffb
    • 11 days ago
    Hi michelle poo,

    For more information on the Philips GoGear SA6045, like FAQ's, software, manuals and more, visit http://ow.ly/5R5Ud.

    I would consider performing a Repair/Recovery, which oftentimes resolves these types of issues and also updates the firmware in the process.

    Try doing a soft reset first.

    1. Insert a small pin or unfolded paperclip into the reset hole located at the back of the player.
    2. Hold until the player shuts down.
    3. Power on the player again by using the Power on/off key.
    Note: Your songs and data will not be lost or corrupted by a soft reset.

    If soft reset does not work, then you may have to use the Device Manager to REPAIR/RECOVER your player:

    1. If you have not already installed the Device Manager, follow the on screen instructions to install the Device Manager from the installation CD or download the latest version of the Device Manager application from http://www.philips.com/support.
    2. Make sure all other applications Windows Media Player or Windows Explorer that access the device are closed or else Device Manager will not recognize the device. Launch the Device Manager at Start->Programs->Philips Device Manager on your PC. Select the REPAIR tab on the dialogue box.
    3. Power off the player. Press and hold the "+" key and then connect it to the PC until you are prompted to release the key.
    4. Select the device name SA60xx and then click OK and REPAIR. IMPORTANT: All music & content of your device will be erased once the Player is repaired.070327115306_18301.gif
    5. Once the repair is complete a dialogue box will pop up; click OK and unplug the Player from the computer.
      070327115511_18302.gif
    6. The Device Manager will close automatically once the success message is displayed. Close all opened application and then unplug your device.
    Once the Player is disconnected from the computer, the display will show "Firmware Upgrading" for a couple of seconds and then start up as usual.

    Tip: Update your player's firmware to the latest version to reduce the chance of future hang-ups. See "How do I update my player with the latest firmware?" for instructions.

    If you have any additional questions or issues, Consumer Care can be reached at 1-888-744-5477.

    Hope this helps! If so, please let me know by rating this solution so that I can help others more effectively!

Sep 12, 2011 | Philips GOGEAR SA6045 MP3 Player

1 Answer

So my philips mp2 sa2315 would usually turn off every once in a while i would switch a song.That wasnt a big problem i would just turn it back on and go back to what i was doing.But recently now when i...


Hi mizzdramapri,

I would attempt a Repair, which will update the firmware and restore the unit to factory settings.

For more information on this product, including FAQ's and manuals, visit: http://ow.ly/6j8Gd.

Hope this helps - if so, let me know by rating this solution!

Here are instructions for the Repair:

IMPORTANT: Please back up data in the player before performing a repair.
  1. When your player is locked up or seems dead, you may connect to your PC to repair the device with the Device Manager.
  2. Launch Philips Device Manager at Start > Programs > Philips Digital Audio Player > SA2xxx > Philips SA2xxx Device Manager on your PC.
  3. Connect your player to the PC.
  4. Device Manager should acknowledge your player and automatically go into recovery mode.
  5. Follow the instructions given by Device Manager to proceed.
  6. After the player has been repaired, click OK and disconnect your PC.
  7. The player is ready for use again after restart.

Aug 27, 2011 | Philips SA2315 MP3 Player

1 Answer

Every time i turn on my mp3 it goes to uploading and stays at 40 %. I've already reset it and this still doesnt help


Ok, If soft reset does not work, then you may have to use the Device Manager to recover your player:
If you have not already installed the Device Manager, follow the on screen instructions to install the Device Manager from the installation CD or download the latest version of the Device Manager application from http://www.philips.com/support.
Make sure all other applications Windows Media Player or Windows Explorer that access the device are closed or else Device Manager will not recognize the device. Launch the Device Manager at Start->Programs->Philips Device Manager on your PC. Select the REPAIR tab on the dialogue box.
Power off the player. Press and hold the "+" key and then connect it to the PC until you are prompted to release the key.
Select the device name and then click OK and REPAIR.
IMPORTANT: All music & content of your device will be erased once the Player is repaired.
Once the repair is complete a dialogue box will pop up; click OK and unplug the Player from the computer.
The Device Manager will close automatically once the success message is displayed. Close all opened application and then unplug your device.
Once the Player is disconnected from the computer, the display will show "Firmware Upgrading" for a couple of seconds and then start up as usual.
Tip: Update your player's firmware to the latest version to reduce the chance of future hang-ups.
Hope this helps

Feb 26, 2011 | Philips GOGEAR SA6045 MP3 Player

2 Answers

I shows that connect to pc and use device manager to repair


hello, i connected my Philips SA3115/02 with files on it. A repairing was required and i started as well. The program have made a safety saving from the device what I want to put back, but I cannot find it anywhere. Where does this program usually save these files from the device? Could u help me where or which way could i find them? It would be very urgent.

THX

Aug 23, 2010 | Philips GoGear SA3125/37 MP3 Player

1 Answer

HELP ME PLEASE!!!!!!!!!!!!!:(


You should download and istall the Device Manager sofware from here:
http://www.p4c.philips.com/files/s/sa5285_02/sa5285_02_pal_eng.exe

After that run Device Manager and connect your player via USB. Device Manager should say, that your player reported an error and would you like to repair it. Press "yes" to start repair.

If the Device Manager doesn't give you the option to repair, you should turn off the player and connect it by pressing the volume up (+) button. This will turn on the automatic repair mode. After that, everything goes as I've written before.

Hope that I could helped!

Dorenno

Oct 06, 2009 | Philips GoGear SA5285/37 Digital Media...

5 Answers

Mp3 player


please help my player to work again

Jun 05, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

Connection to gogear


Sounds like the firmware is corrupt.

Try this:

Make sure you have installed Philips Device Manager from the product CD.

With the player powered off:

Press and hold VOL+ whilst connecting to the PC.

PC will show drive as Recovery Device (or similar) and device manager will start and show "Your device has an error...."

Click repair and follow the on-screen prompts.

When prompted, disconnect the player and power on.

Player will show "Loading" and then shut down.

Power on again.

Player will show "Updating" and then shut down again.

Player can now be powered up as normal.

Restart

Feb 27, 2008 | Philips GOGEAR SA6045 MP3 Player

3 Answers

Phillips GoGear not turning on


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Nov 29, 2007 | Philips GoGear HDD6330 MP3 Player

1 Answer

Stuck at start device manager


Go to the faq on the Philips website for the SA6087 - My GoGear is not recognized by PC.

Sep 13, 2007 | Philips HDD082 MP3 Player

Not finding what you are looking for?
Philips GoGear SA178 MP3 Player Logo

19 people viewed this question

Ask a Question

Usually answered in minutes!

Top Philips MP3 & Digital Media Players Experts

Herby0802

Level 2 Expert

48 Answers

Pieter Vleeshouwers

Level 3 Expert

1410 Answers

mac colar

Level 2 Expert

421 Answers

Are you a Philips MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...