Question about Brother IntelliFAX 1270E Plain Paper Fax

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When faxing or making a copy the paper that you put in to fax or copy won;t go through unless you open up the front of the machine and then after it goes through it says Paper Jam.

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  • Anonymous Mar 25, 2014

    Won't Copy Paper

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  • 159 Answers

Most likely, the document sensor actuator is misaligned on it's rocker. This is quite common, it is fairly easy to reset, but be careful you don't break it.

Posted on Oct 06, 2010

  • bosiason473 Apr 11, 2011

    Tell us where it is or what it looks like so we can fix it. We're not techies, so we don't even know what we are hunting for.

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1 Answer

Paper jam won't go away and its no paper in the machine


was there a paper jam in the first place where you had to pull the paper out?if so try and get in there and check if there is a little peice left as i believe these have little sensors that are affected very easily by the tinyest of paper. good luck!

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Are there streaks on the copies you make?? Print out a report or list from your machine and see if the streaks are on the printed pages.
Open the feeder from the top of the machine...you will see a thin strip of glass maybe 1/2" wide running from the rear of the machine to the front..odds are there is glue/dirt/corrector fluid or some other dirt on the glass. Clean this off..once you can make a clean copy you should be sending clean fax's.

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Hi, It dosen`t matter how you load paper, Copy paper are blank on both side, now if you are reusing paper with prints on one side then you do it by trial and error.
Now if you meant how to load document on top, then that`s a different story, most fax machines require that you put the document face down. I would suggest that you make a copy from a document face down and if it comes out ok, fine, if the copy comes out blank then you need to put the document face up instead.
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I have the stupidest question. i have a brother fax 560 plain paper fax. Do i load paper face up or down to send a fax? THank you!


just check there wilkl bi mention face up or down .if not mention no problem just make a copy by putting face up and one copy by putting it face down.one time u will receive white copy and one time u will receive print on paper .when u will receive print check this is face up or down .after confirm just send fax

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If I understand you right, what you send, people are receiving blank sheets?
When you try to run a copy are those blank also?
If so your problem is with the scanner. The drum should have nothing to do with sent faxes.
Unless your putting the paper in the scanner upside down. And if you ran it enough to need a drum I can't imagine that .

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hope this helps.
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1 Answer

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I presume that it is possible to send a fax normally? To make a copy, the machine is basically sending a fax to itself. Therefore if it is possible to send a normal fax and setting the paper to make a copy in the same way as faxing doesn't allow the copy button to work, then the fault is in the machine. Believe me this machine isn't worth spending money on.

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1 Answer

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