Question about GE PSC23NHN Side by Side Refrigerator

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Why does my brand new frost free fridge freezer keeps ising up on the back panel?

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Good day,
The cause of your problem is the auto defrost system isn't working, or working properly.
If it's new, under one year old, it would be covered by warranty. Just call your dealer or GE factory service if it's available in your area. The repairs will be free.

Posted on Oct 05, 2010

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Posted on Jan 02, 2017

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My whirlpool refrigerator freezer (top) is frosting the food up. Food is not frozen solid. The motor or fan keeps clicking on and off. Refrigerator is only 1 1/2 years old.


1) the wires behind panel, inside of freezer may have loose connections,or I ran into a bad compressor with a brand new fridge, that is back of unit, bottom left or right, take off cover to check if connection is good there also.

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Hotpoint Future fridge freezer - freezer working well but top of the back of the fridge has a large build up of ice ??? And doesn't appear to be keeping the food cold enough


here are lots of things that can cause cooling problems. One of the most common causes of poor cooling in a frost free refrigerator is a defrost system failure. In such a case one or the other compartment may appear to be keeping proper temperature but that too may change in a short period of time. The fridge compartment's temperature rise is usually (but not always) the first to be noticed. Frost" and "Ice"
There is a difference between "frost" (a white, snow-like substance) and "ice" (usually clear and solid). When referring to what is seen during an inspection, please keep this distinction in mind as the possible causes for each are often very different. The Defrost System
Inspecting the (usually rear) wall of the freezer compartment for a frost build up is necessary. (In the case of many GE top freezer models, check the freezer's bottom panel.) If there is a frost coating on it, it is often a sign of excessive frosting beneath it. Sometimes however the evaporator cover panel will actually need to be removed (see the illustration below) before an excessive frost build will visible.
The refrigeration system's evaporator (cooling) coil is usually in the freezer compartment. This evaporator will periodically frost over and have to be defrosted by means of a heating system. When the defrost heating system fails, the frost can accumulate to such a degree that airflow throughout the appliance is hampered. There may be just enough air circulation to cool the freezer section but that will eventually stop too.

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1 Answer

My frost free fridge freezer is working but flashing de on the front. I'd like to know what it means


Error codes are brand (and often model) specific. "de" likely indicates something in the defrost process, especially on G.E. Check for ice build-up in the freezer cooling coil. The control board would be suspect, but must be checked to confirm the precise fault.

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Fridge Icing up on N1B Candy frost free fridge freezer


How to check everything
http://www.acmehowto.com/howto/appliance/refrigerator/refrigerator.php
If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

check defrost timer, defrost heater, defrost thermostat. In most newer models the timer has been replaced by an electronic control board. If the heater and thermostat are ok it’ll be the control.

You can turn the defrost timer till it clicks and everything shuts down. The heater should now come on. If it does, replace the timer. If it doesn't, check the heater and defrost thermostat. Turn the timer again till everything starts back up to end the defrost cycle.


Your evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.

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1 Answer

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Hi: You have a bad defrost heater or defrost timer. I'm not familiar with the brand but the heater will be below the evaporator coils in the freezer ( in the back behind a panel.) When you do your defrost that your dad told you to do, it will work until it frosts up again. You are doing the work of the defrost heater. I hope this helps, Jeff

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1 Answer

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there is a fan inside freezer behind back panel. if pipework behind panel is covered with ice, it will prevent air circulation and the fridge is affected first

take back panel off and check for ice build-up and that the fan is working

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1 Answer

My frost free fridge freezer is set to high and still only gets down to about 11c and is usually at about 15c


You may have ice blocking the opening in which your freezer air passes through to go into there refrigerator .Try this,unplug the refrigerator for for at least 14 hours ,that should allow all of the ice to melt.Then ,plug it back in and take the temperature of both freezer and fresh food sides.You should find a temperature that will hold at or very close to Zero degrees in your freezer side.Start with this for your first step in repairing this and get back to me.

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