Why does my brand new frost free fridge freezer keeps ising up on the back panel?

1) the wires behind panel, inside of freezer may have loose connections,or I ran into a bad compressor with a brand new fridge, that is back of unit, bottom left or right, take off cover to check if connection is good there also.

here are lots of things that can cause cooling problems. One of the most common causes of poor cooling in a frost free refrigerator is a defrost system failure. In such a case one or the other compartment may appear to be keeping proper temperature but that too may change in a short period of time. The fridge compartment's temperature rise is usually (but not always) the first to be noticed. Frost" and "Ice"
There is a difference between "frost" (a white, snow-like substance) and "ice" (usually clear and solid). When referring to what is seen during an inspection, please keep this distinction in mind as the possible causes for each are often very different. The Defrost System
Inspecting the (usually rear) wall of the freezer compartment for a frost build up is necessary. (In the case of many GE top freezer models, check the freezer's bottom panel.) If there is a frost coating on it, it is often a sign of excessive frosting beneath it. Sometimes however the evaporator cover panel will actually need to be removed (see the illustration below) before an excessive frost build will visible.
The refrigeration system's evaporator (cooling) coil is usually in the freezer compartment. This evaporator will periodically frost over and have to be defrosted by means of a heating system. When the defrost heating system fails, the frost can accumulate to such a degree that airflow throughout the appliance is hampered. There may be just enough air circulation to cool the freezer section but that will eventually stop too.

Error codes are brand (and often model) specific. "de" likely indicates something in the defrost process, especially on G.E. Check for ice build-up in the freezer cooling coil. The control board would be suspect, but must be checked to confirm the precise fault.

How to check everything
http://www.acmehowto.com/howto/appliance/refrigerator/refrigerator.php
If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

check defrost timer, defrost heater, defrost thermostat. In most newer models the timer has been replaced by an electronic control board. If the heater and thermostat are ok it’ll be the control.

You can turn the defrost timer till it clicks and everything shuts down. The heater should now come on. If it does, replace the timer. If it doesn't, check the heater and defrost thermostat. Turn the timer again till everything starts back up to end the defrost cycle.


Your evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.

Hi: You have a bad defrost heater or defrost timer. I'm not familiar with the brand but the heater will be below the evaporator coils in the freezer ( in the back behind a panel.) When you do your defrost that your dad told you to do, it will work until it frosts up again. You are doing the work of the defrost heater. I hope this helps, Jeff

FREEZERS SHOULD BE TEMP AT O /REFRIGERATOR SHOULD BE 40/FOR PERFECT OPERATION.1ST IS THE FAN RUNNING IN THE FREEZER/IF YES UNPLUG FOR 6-8 HOURS AND RETRY/IF NO UNPLUG THE FRIDGE AND REMOVE THE BACK PANEL OF THE FREEZER MAKE SURE THE FAN IS PLUGGED IN.IF SO PLUG IN THE FRIDGE AND SEE IF THE FAN IS TURNING.IF NOT YOU NEED A NEW FAN IF THE FRIDGE IS NEW MAKE THEM BRING YOU A REPLACEMENT FOR FREE.

Not if it says manual defrost in the name.

defrost drain is blocked - probably with ice. take the back panel off inside the freezer and melt the ice off with a hairdryer then follow up with hot water till it flows away freely. this takes some patience. if fault reoccurs then get back to me

there is a fan inside freezer behind back panel. if pipework behind panel is covered with ice, it will prevent air circulation and the fridge is affected first

take back panel off and check for ice build-up and that the fan is working

You may have ice blocking the opening in which your freezer air passes through to go into there refrigerator .Try this,unplug the refrigerator for for at least 14 hours ,that should allow all of the ice to melt.Then ,plug it back in and take the temperature of both freezer and fresh food sides.You should find a temperature that will hold at or very close to Zero degrees in your freezer side.Start with this for your first step in repairing this and get back to me.