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My printer won't print. I checked it's status and it says "offline" how can I fix this? Cheryl

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  • Rui Oct 05, 2010

    Hello,
    what brand and model of printer you have? Also do you know if this is a network printer?

  • spotdot Oct 05, 2010

    Thanks for responding. The printer is a HP Deskjet 3940 and it is my personal printer, not a network printer. Thnx

  • spotdot Oct 05, 2010

    Thanks for your help. The issue with my printer has been resolved! :-)

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  • 92 Answers

If this is an USB printer go to Printers windows and right-click the printer, make sure you dont have it on Pause or Offline mode.
If none of these apply, unplug the cable Power Off-On the printer.and plug it in again, this will make ur Device manager to reconnect to the printer.
After all that if problem persist then a reboot a driver reinstall might be required
Hope this helps

Posted on Oct 05, 2010

  • Rui Oct 13, 2010

    Hello,
    i am happy you manage to resolve. Can you let us know how in order to make solution available?
    If it was with any of the tips mentioned previously please leave your opinion and support vote if you agree so. Thanks

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1 Answer

Printer offline wont print cant get back online


Hello,



Check the status of the printer at Control Panel. Set it to online if it's shown as offline. If this doesn't fix the problem, check whether installing the vista driver available at your printer manufacturer's website helps.

Step 1:
a. Click Start, go to Control Panel and select Hardware and Sound.
b. Click Printer.
c. If the Printer is offline, it shows "Offline" status. If the Printer is online it shows "Ready".
d. If the Printer is offline, set it to online.
e. Right-click on the printer and select "Use Printer Online".
f. The display should change to ready when the printer is set to online.

Step 2:
If still you are facing issues, then update the printer driver. This should fix the problem.

For further precise instructions, please let me know the Operating Systems installed on the Computer.

Hope this helps..

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Offline change


Just go to Devices and Printers from Control Panel, Right click on your Printer and click on See Whats Printing or Print Status, Once you click on it the Printer Spool Window would appear there click on File and make sure use Printer Off line is not checked. If its not checked and you have the same issue its an issue with the driver the Printer has to be reinstalled.

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I have and Canon iR3570 and when SNMP is disabled the printer goes offline and network printing ends. Enable SNMP and change the default community to something more secure and printer goes offline and...


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To resolve this issue:

Goto control panel, click on printers and faxes, a window will open showing you all the printers you have or have had. The current printer will have a checked mark. Highlight it and right click, you will see printer offline in the box, click it. That will turn the printer online and you can print.

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hi friend
this is very common problem for f300 series PSC

just delete the printer from printers and faxes and reboot the machine it will install printer again

there is funny thing abt this series it is saying offline when powered on and connected but when you disconnect iit will say "offline-use printer offline"

please try my solution and rate it
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a few questions:

-Do you know this printer IP?
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-Did all the printers on your network offline or just this printer?
-Did you check the network cable that connected to your printer?

solution:
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or
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UNINSTALL AND REINSTALL THE DRIVER SOFTWARE BRO...................

IT MAY LEAD U 2 A SOLUTION.........

TRY IT

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