Question about Office Equipment & Supplies
The simple fix is to clean the reference strip under the glass. There is a white strip under the left edge of the glass that the scanner reflects off of in order to set up the scanner bulb intensity. When this strip gets dirty the the machine just keeps trying. I would remove the cover on the left side glass area with the 4 screws. On the bottom side you will see the white strip. Clean this with glass cleaner. While your in there I would go ahead and remove the large glass. Turn off the main power and pull out the scanner bar and clean 3 mirrors. One is the "slot" in the main scanner bar and then the 2 in the assembly to the left that trails the main scanner bar. Once cleaned put it all back together and this scanner bar "referencing" issue wil go away. If it does not (which is rare) then there is a problem with the scanner/ccd unit and the machine is really not worth repairing at this point.
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Posted on Oct 06, 2010
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Posted on Jan 02, 2017
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