Question about Pitney Bowes Office Equipment & Supplies
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Posted on Jan 02, 2017
Fuser or overheat error it will probably be followed by a 77. Menu, mode and 0 quickly in that order will give access to user maintenace mode (lights will flash once your into the mode). Hit 91 to reset the machine. If this doesn't work you have a major problem with your fuser unit and it will need to be replaced. DO NOT DO THE ABOVE PROCEDURE MORE THAN ONCE AS YOU WILL START TO MELT STUFF IF THERE IS A MAJOR PROBLEM.
Posted on Feb 07, 2008
Yes that worked!! I unplugged it, and kept the red stop button push in while plugging back in and it cleared it out! THANK YOU!
Posted on Aug 06, 2008
SOURCE: Error 77 is apprearing
Unplug the unit.
Hold down the menu key while plugging back in / powering up.
When finished initializing, hit 99.
Wait to status comes back and hit 91.
This supposedly happens due to a power surge or outage.
If this doesn't work for you try reversing the numbers above.
I have a bad memory, it might be 91 first then 99 but, you definately have to hold down the menu key.
Posted on Sep 08, 2009
SOURCE: Machine error 77
Hello there, in a situation like this the best thing for you to do is to call Brother customer service at 800-284-4329 and explain the problem.
Posted on Jul 17, 2010
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