Question about Samsung Cell Phones
I had a quick chat with a guy from the helpline. It seems you may need a
master reset, which will
revert your phone back to its factory settings so you'll need to backup all your
data. To allow Samsung to
wipe it clean you'll need to fax a letter to them (011 519 1750) that states
that you give them permission to go through with the resetting. You'll also need
to send your proof of payment.
Before you go for this option, please try going to your Security settings and resetting your password there. If it helps, the default password is 8 consecutive zeroes (00000000).
or try to full hard reset:
This will erase all data from any Samsung phone. Its a full hard reset. It will only have the info it came out of the box.
Sometimes entering these codes require that you power down, remove the SIM and start the phone in "Missing Sim" mode.
REMEMBER YOU DO NOT ENTER WRONG CODE MORE THEN 3 TIMES. PLEASE DO IT ON YOUR OWN RISK,OR GO YOUR NEAREST SAMSUNG SERVICE CENTER.
ALL the best
Posted on May 29, 2008
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Posted on Jan 02, 2017
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