Question about Samsung Cell Phones

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My phone keeps unlocking in my pocket and sending blank texts - costing me a fortune. Is there any way to lock the phone so that this cant happen.

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  • BW45 May 28, 2008

    I have a Samsung U700 which keeps unlocking itself when its in my pocket and sending blank texts which is costing me a fortune. Any way to lock the phone so this cant happen again ?.



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I had a quick chat with a guy from the helpline. It seems you may need a master reset, which will revert your phone back to its factory settings so you'll need to backup all your data. To allow Samsung to wipe it clean you'll need to fax a letter to them (011 519 1750) that states that you give them permission to go through with the resetting. You'll also need to send your proof of payment.
Before you go for this option, please try going to your Security settings and resetting your password there. If it helps, the default password is 8 consecutive zeroes (00000000).

or try to full hard reset:
Enter *2767*3855#
This will erase all data from any Samsung phone. Its a full hard reset. It will only have the info it came out of the box.
Sometimes entering these codes require that you power down, remove the SIM and start the phone in "Missing Sim" mode.
Good luck!

ALL the best

Posted on May 29, 2008


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Posted on Jan 02, 2017


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