Question about HP Photosmart 3210 Printer

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The repair shop I took my HP Photsmart 3200 All-in-One to told me the print heads had been destroyed by using refilled ink cartridges from Office Max and that the print heads were NOT replaceable, that I had buy a new printer! Can that be true or can I have someone else replace the print heads?

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The print heads are not replaceable unless you know what you're doing. Even if you did know what you're doing, you need another bad printer of that series to exchange the print heads. It is easier to just buy a new printer that uses the same 02 ink you're used to, especially if you have a CISS system.

Posted on Oct 06, 2010

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Hi,

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Also, if you color print on regular paper a lot, the ink soaks (bleeds) into the paper fibre and tends to waste a lot of ink. If you do not have a largfe office supply store near you, you can purchase refill kits and refill them yourself.(which can be messy, but effective).

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No.

There is no way the 7350 printer knows who manufactured the cartridges, or in this case remanufactured them. The printer does do an electrical check to make sure that the cartridge is the proper model and that it is electrically sound. The cartridges you are using are remanucactured, they have been used then refilled and repackaged for sale. Depending on the quality control of the remanufacturer the results can vary widely. See here for a study HP commisioned studying the reliability of remanufactured cartrdiges.

You may have success cleaning the cartridge contacts as shown here.

In your case I would suggest returning the cartrdiges to Office Max for a warranty replacement.

Regards,
Bob Headrick, Microsoft MVP Printing/Imaging

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2 Answers

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Try Soaking the print head in Warm water for about 3 minutes. Dry off the print head with a paper towel. If you don't see any ink on the paper towel, then the print head is clogged and it will be difficult to unclog the cartridge.
If the warm water doesnt work, then next try some Windex with amonia. Only soak the bottom of the cartridge where the ink comes out. Soak the printhead for about 3 minutes, and then try wiping off the bottom again. Press a dry paper towel on the bottom. If there is no ink then it is probably time to get a new cartridge. In the future, always try to refill your cartridge right away as soon as possible so that the ink in the cartridge/print head doesnt get a chance to dry out.

I hope this helped.
Please leave a rating if I have helped you with your question/problem.
Have a good day and good luck.
Mac =)

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