Question about Sony Cyber-shot DSC-W55 Digital Camera

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I have a cybershot DSC W15 and the lens is stuck out and will not retract. screen says to turn off and on again but this doesnt work. Any ideas on how to fix this?

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If camera has been dropped then lens is damaged. Try to rotate lens with care and little force while pushing power button ON.

Posted on May 28, 2008

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Sony cybershot dsc w80 wont turn on or retract lens. My camera suddenly stopped working one day, do not recall dropping it, etc. My mother has the same camera and I tried her battery and it still doesnt...


Hello,

From your description, I would say something is stuck inside the lens mechanism of your camera. It could be a grain of sand or any small particle like a piece of fabric from a camera bag.

Hold you camera lens facing the ground and gently - moderately tap it repeatedly. You can also try spraying a compressed air into it.

Thanks for using Fixya!

Oct 26, 2011 | Sony Cyber-shot DSC-W80 Digital Camera

1 Answer

Lens is stuck in the out position, it says to turn it off and on again, but that doesn't do anything. Can't take a picture.


The lens has probably got something in the retraction mechanism that is stopping it retracting. This can be something as simple as sand or grit or as a result of a drop or knock. In most cases the camera will need to be stripped apart to remove the lens assy before it can be repaired. This is best left to a professional camera repair shop.

Dec 25, 2009 | Sony Cybershot DSC-H3 Digital Camera

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When I turn on my Sony Cyber-shot DSC-W35 the screen is dark with the word "Access" on it, moments later it tells me to power it off adn on again, any ideas?


Its lens error in your DSC-W35 camera.
Lens mechanism is either stuck or not retract completely and system control sense this error. Please replace lens assembly to get it fixed because lens mechanism is not repairable.
Thanks.

Dec 20, 2009 | Sony Cyber-shot DSC-W35 Digital Camera

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Sony cybershot DSC-W170 lens malfunction


sounds like you have dust, sand of some type stuck in the retracting lense. Ive found someone to tell me to take out my batterys and SD card, then tap the bottom of the camera on a table top. Replace the batteries and power up. Doing this, I was told it loosens up the debri for the lense to retract to close and to open again.

Aug 24, 2009 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

Problem with camara


Lens isn't working and need to be replaced.

Jun 07, 2008 | Cameras

4 Answers

Turn the power on and off again


I fixed this issue with my Sony Cybershot by gently (carefully) hitting the camera 3 times against a carpeted bench with the lens retracted and the camera turned off. It seems the lens gears were stuck. Now the camera works fine again.

Apr 23, 2008 | Sony Cyber-Shot DSC-P32 Digital Camera

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My sony cybershot dsc-p200 lense is stuck.


Sony Cybershot DSC-P200 worked great then the lens stuck in the open position.
Read on this site some one suggested gently manipulating the lens and tapping it then turning it on. It worked!!

Apr 07, 2008 | Sony Cyber-Shot DSC-P200 Digital Camera

1 Answer

Sony Cybershot dsc-p73 dropped


I also dropped this camera from waist high and the lens was stuck out and would not retract or let me do anything. I ended up having it sent to Sony to replace the lens and it cost me $200. I paid $300 for the camera to begin with but to me this was the BEST camera I'd ever had and was worth it. Before repairing it, I bought a new Sony Cybershot DSC-W80 since the original one I had dropped was no longer available. I was NOT pleased with the quality of the new camera at all and it was supposed to be better than the one I dropped. That's when I decided it was worth repairing the broken one and worth the cost.

Dec 05, 2007 | Sony Cyber-Shot DSC-P73 Digital Camera

1 Answer

Digital camera


Mine is a bit different- Mine turns on to the opening "Cybershot" screen, opens and shuts about 6 times, and then says "Please shut off and then on again" or something. AAH!! Im a photographer! HELP!

Nov 08, 2007 | Sony Cyber-shot DSC-W30 Digital Camera

1 Answer

My Sony Cybershot lens is not retracting!!


The lens block needs a replacement and you need a good service center for this job. We can help you in spares supply. Do let me know as this is an expensive spare part. Sonyspares

Jul 31, 2007 | Sony Cyber-Shot DSC-P7 Digital Camera

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